E-commerce coordinator tại Novotel Saigon Centr11/2018

11/2018 → Hiện tại

Hồ Chí Minh, Việt Nam

• Daily management of e-commerce marketplace operations and relations. • Create, manage, and optimize listings for marketplaces • Monitor competitive listings on online marketplaces • Monitor customer reviews and feedbacks in order to propose appropriate methods to improve them • Detailed maintenance and improvement of listings (title, description, images, prices, customer questions, etc.) to increase product ranking. • Resolve customer issues in a timely manner to maintain high customer rating and satisfaction as a seller • Maintain detailed understanding of policies, processes and systems of the marketplaces • Monitor, analyze and report on marketplace metrics and sales • Other jobs related to E-commerce