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N/A
Trưởng bộ phận/ Trưởng phòng
20 - 30 triệu
HCMC
N/A
N/A
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Oklahoma State University
Master of Science in Hospitality Administration - Thạc sĩ
2017 → 2018
SCHOOL OF HTM, SPEARS SCHOOL OF BUSINESS, OSU, OK 01/2017 – 12/2018 Teaching Assistant (Speaker Series Class: undergraduate course that invites industry leaders in hospitality and tourism to share experiences with the students) • Research on potential speakers, tailor schedules, and communicate with the speakers. • Make student’s reports, keep track of student’s progress and grade their tests and exams. Chef Event’s Front of the House Manager (Signature scholarship benefit event organized by HTM) • Host more than 300 guests and led a team of more than 50 individuals. • Directly be involved in event planning and execution, including facilitating communication among different teams, organizing schedules, monitoring progress, managing the floors, as well as leading the set-up and tear-down process.
Kĩ năng
| Sáng tạo | |
| Pha chế | |
| Teamwork | |
| Communication skill | |
| sales | |
| Wine | |
| upselling | |
| Tin học văn phòng |
Kinh nghiệm làm việc
Sales & Marketing Intern tại Khách Sạn Caravelle
12/2015 → 3/2016 (2 tháng)
HCM
• Work with clients to customize and plan their events. • Coordinate and communicate with different hotel departments to organize and execute the events.
F&B Supervisor tại Grand Geneva Resort and Spa
5/2018 → 8/2018 (3 tháng)
Lake Geneva
Supervise and manage operations in four different foodservice outlets as well as in-room-dining service.
Intern tại Khách sạn Sunway
12/2014 → 3/2015 (2 tháng)
Sunway
• Cost Control Intern • Banquet Administration Intern • Lobby Lounge Service Intern
Assistant Manager tại Fairmont Austin, USA
1/2019 → 1/2020 (1 năm )
Austin, TX, USA
Assistant Manager, Food and Beverage INSPIRE Leader (Accor’s Manager-In-Training Program) • Rotation in management role in different Food and Beverage outlets/operation, including (1) Rules & Regs Rooftop Bar, (2) Rooftop Pool (biggest rooftop pool and pool service in Austin), (3) Revue (all day dining restaurant), (4) Garrison (upscale grill and wine restaurant), (5) In-room-dining and (6) Banquet Operation, which invovle key tasks of: o Manag daily operations ensuring highest level of service quality and guest engagement. o Ensure staffs are always supported and recognized leading to high level of employee engagement. o Organize, coordinate and lead from small private to large scale events o Be involved in interviewing and hiring new team members o Be involved in critical managerial tasks: scheduling, forecasting, budgeting and performance reviews. o Take upon various departmental projects: SOP development/revision, restaurant revenue management, and service excellence planning and action. • Be a part of the hotel’s training team: New Hire Orientation Facilitator, I-Auditor Training Facilitator (to ensure consistent auditing procedures), and Book4time Training Facilitator (to allow various hotel departments to make bookings for pool cabanas).
Mong muốn về công việc
Giải thưởng
Certified Hotel Industry Analytics (CHIA)
3/2019
Certified as a professional who understands the hotel business and is able to analyze the fundamentals of hotel's finance (RevPar, ADR, comp set, etc.)



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