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HONG NGOC NGUYEN

HONG NGOC NGUYEN

Hồ sơ 5 sao 128 Lượt xem hồ sơ

Nữ, 19/02/1995, 31 tuổi

371/20 Truong Chinh Street Tan Binh District HCM

Cập nhật: 28/05/2020

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Kinh nghiệm làm việc
N/A
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
20 - 30 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
N/A
Quy mô công ty lớn nhất từng làm
N/A

Giới thiệu bản thân

Hello all, I am a passionate hospitality professional with a focus in food and beverage operation and leadership. I have had experiences in working and leading large-scale hotels in different countries and have been exposed to different food and beverage departments (e.g. outlets, bars, pool, coffee shop, room service and banquet). I also had the privilege to receive a well-established hospitality education that shapes and cultivates my strategic, innovative, critical, and analytical thinking capabilities. I am constantly looking for learning opportunities to improve and grow professionally and to inspire others as a leader.

Trình độ học vấn chuyên môn

Oklahoma State University

Master of Science in Hospitality Administration - Thạc sĩ

2017 → 2018

SCHOOL OF HTM, SPEARS SCHOOL OF BUSINESS, OSU, OK 01/2017 – 12/2018 Teaching Assistant (Speaker Series Class: undergraduate course that invites industry leaders in hospitality and tourism to share experiences with the students) • Research on potential speakers, tailor schedules, and communicate with the speakers. • Make student’s reports, keep track of student’s progress and grade their tests and exams. Chef Event’s Front of the House Manager (Signature scholarship benefit event organized by HTM) • Host more than 300 guests and led a team of more than 50 individuals. • Directly be involved in event planning and execution, including facilitating communication among different teams, organizing schedules, monitoring progress, managing the floors, as well as leading the set-up and tear-down process.

Kĩ năng

Sáng tạo
Pha chế
Teamwork
Communication skill
sales
Wine
upselling
Tin học văn phòng

Kinh nghiệm làm việc

Sales & Marketing Intern tại Khách Sạn Caravelle

12/2015 → 3/2016 (2 tháng)

HCM

• Work with clients to customize and plan their events. • Coordinate and communicate with different hotel departments to organize and execute the events.

F&B Supervisor tại Grand Geneva Resort and Spa

5/2018 → 8/2018 (3 tháng)

Lake Geneva

Supervise and manage operations in four different foodservice outlets as well as in-room-dining service.

Intern tại Khách sạn Sunway

12/2014 → 3/2015 (2 tháng)

Sunway

• Cost Control Intern • Banquet Administration Intern • Lobby Lounge Service Intern

Assistant Manager tại Fairmont Austin, USA

1/2019 → 1/2020 (1 năm )

Austin, TX, USA

Assistant Manager, Food and Beverage INSPIRE Leader (Accor’s Manager-In-Training Program) • Rotation in management role in different Food and Beverage outlets/operation, including (1) Rules & Regs Rooftop Bar, (2) Rooftop Pool (biggest rooftop pool and pool service in Austin), (3) Revue (all day dining restaurant), (4) Garrison (upscale grill and wine restaurant), (5) In-room-dining and (6) Banquet Operation, which invovle key tasks of: o Manag daily operations ensuring highest level of service quality and guest engagement. o Ensure staffs are always supported and recognized leading to high level of employee engagement. o Organize, coordinate and lead from small private to large scale events o Be involved in interviewing and hiring new team members o Be involved in critical managerial tasks: scheduling, forecasting, budgeting and performance reviews. o Take upon various departmental projects: SOP development/revision, restaurant revenue management, and service excellence planning and action. • Be a part of the hotel’s training team: New Hire Orientation Facilitator, I-Auditor Training Facilitator (to ensure consistent auditing procedures), and Book4time Training Facilitator (to allow various hotel departments to make bookings for pool cabanas).

Mong muốn về công việc

I am looking for opportunities in sales and marketing, project management, finance and procurement to expand my skillsets.

Giải thưởng

Certified Hotel Industry Analytics (CHIA)

3/2019

Certified as a professional who understands the hotel business and is able to analyze the fundamentals of hotel's finance (RevPar, ADR, comp set, etc.)

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