Senior Resort Host tại Premier Village Phu Quoc Resort managed by Accor

8/2017 → 2/2019 (1 năm 6 tháng)

Phú Quốc, Kiên Giang

M.I.C.E Sales Executive tại Novotel Danang Premier Han River

4/2019 → 3/2020 (10 tháng)

Đà Nẵng

• Actively sell and provides banquet product ensuring that space is utilized to its best advantage and to maximize department profit • Ensures the smooth running of the banquet service, setting performance standards for guest service • Assists the Banquet Operation Manager in establishing guest service standards ensuring that they meet the needs of the market. • Supervises the employees within his outlet ensuring that correct standards and methods of service are maintained as stated in the Department Operation manual. • Ensures all guest are treated with courtesy and handled efficiently. • Identify market needs and trends. • Monitor and analyze the menus and products of the completion. • Develops menus, theme, parties, coffee breaks and meeting setup with the Banquet Service Manager, Executive chef which meet the needs of market. • Develops a banquet merchandising folder which ( content should be formatted to the Delphi Sales & catering system) and other promotion materials to be used as effective sales tools. • Assist the DOSM & DFB in implementing an effective sales plan and promotion activities for the department. • Be responsible for all banquet service-related employees • Maintains fruitful relationship with existing accounts and identifies new market segments in order to develop a potential clients.