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Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
20 - 30 triệu
Tiếng Anh (Khá)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Cao Đẳng Công Nghệ Thủ Đức
Quản trị kinh doanh - Trung cấp
2010 → 2012
THU DUC COLLEGE OF TECHNOLOGY 10/2010 - 10/2012: Business Administration 01-04/2012: Certificate of English (Level A) 11-12/2011: Joining the course of career orientation and leader method.
Kĩ năng
Quản lý | |
Quản lí thời gian | |
Kỹ năng bán hàng, phục vụ khách hàng | |
Training and Development | |
Tổ chức công việc | |
Quản lý tài sản |
Kinh nghiệm làm việc
Outlet Manager tại VINPEARL LANDMARK 81, AUTOGRAPH COLLECTION
11/2022 → 1/2023 (2 tháng)
Thàn Phố Hồ Chí Minh
I take a main charge of re-opening The Cloud on 48th floor, Vinpearl Landmark 81. The areas of responsibilities: Budgeting and cost control: • Making the plans to re-opening The Cloud after 2 years closed. • Working with Sale and Marketing team for promotion, Menu design and setup photo shooting. • Doing the checklist, Par-stock and Inventory for the Outlet. • Working on the recipe and cost control. • Manages sales efforts for the outlet, achieving catering revenue goals by actively up-selling. Customer Service and others: • Address customer needs, comments, and complaints. • Handle all customer inquiries in an appropriate and professional manner. • Interacting with guests to get feedback on product quality and service levels. • Maintain safety and food quality standards. • Coordinating daily front- and back-of-house restaurant operations.
Assistant Restaurant Manager tại THE WESTIN RESORT AND SPA CAM RANH
6/2022 → Hiện tại
Nha Trang, Khánh Hòa
Staffing and training: • Hire, train, and supervise restaurant employees to ensure that all employees comply with Company’s policies and Standardized Operation Procedures. • Create staff schedule to ensure appropriate stafing and keep track of employees’ working hours. • Adhere to and enforce employee compliance with health, safety, and sanitation standards. • Supervising daily shift operation. • Process payroll and maintain all relevant records. Budget and cost control: • Take ownership of budgets and cost control methods to minimize expenses and identify ways to cut waste. • Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary. • Ensuring all end of day cash outs are correctly completed. • Report on financial performance, inventory, and personnel. • Ordering food, linens and other supplies while staying within budget limitations.
ASSISTANT RESTAURANT MANAGER tại EASTIN GRAND HOTEL NHA TRANG
3/2020 → 2/2022 (1 năm 11 tháng)
Nha Trang, Khánh Hòa
• Assisted with planning and implementation of regular ongoing training sessions for all F&B service staff. • Provided management presence in all front of house areas in absence of Food and Beverage Manager. • Developed and delivered product and service to enhance revenues while managing payroll budgets. • Arranged individually package food items along a service line so that students made easy selection. • Assisted in storage and inventory of food, supplies and materials. • Managed the performance of the food service supervisors. • Assisted in maintaining product service quality standards by conducting ongoing evaluations and investigating complants. • Ordered equipment and supplies, and maintained inventory control for all food and beverage front of house areas according to budget.
Assistant Restaurant Manager tại VINPEARL CONDOTEL BEACHFRONT NHA TRANG
1/2017 → 11/2019 (2 năm 10 tháng)
Nha Trang, Khánh Hòa
• Ensured overall member satisfaction with food and beverage services. • Researched and stayed current on industry trends for implementation of new concepts and products in food and beverage departments. • Ordered equipment and supplies, and maintained inventory control for all food and beverage front of house areas according to budget. • Performed duties of all food and beverage services staff in high trafic periods and ensured produces and quality standards were met. • Adhered to all sanitary and food safety regulations governing handling and serving food • Attended the Food Handling/Sanitation Certification Class required by department guidelines. • Attended all meetings and in-services scheduled for assistant managers by the Food Service Department. • Training, maintaining and enforcing all company service standards. • Assuming responsibility of daily operation of all assigned outlets.
ASSITANT RESTAUANT MANAGER tại CICILIA NHA TRANG HOTEL AND SPA
9/2016 → 12/2016 (2 tháng)
Nha Trang, Khánh Hòa
• Assist and develop restaurant’s and bar’s operation in order to achieve restaurant and bar targets. • Manage the food and beverage service to consistently meet high standards as defined. • Maintained records of personal performance labor cost, sickness, and overtime in the department. • Protect the orgsnization, the members and the guest by adhering to all safety, sanitation… • Maintained control and condition of all equipment, furnishings, fixtures, and facilities in the department. • Making Duty Roster of F&B Department. • To perform other related duties as required by the Management.
RESTAURANT SUPERVISOR tại FUSION RESORT NHA TRANG
12/2014 → 12/2015 (1 năm )
Nha Trang, Khánh Hòa
• Open and close shift in accordance with manager’s checklist. • Ensure Team Members maximize all sales opportunities. • Ensure Team Members consistently maintain brand standards and high levels of customer service. • Handle all customer inquiries in an appropriate and professional manner. • Manage, accurately, all transactions during service. • Manage Team Member schedules, stock, and wastage levels. • To participate in daily briefings; monthly communication meeting to discuss various aspects of the department. • To enforce safety regulations and sanitation standards.