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Le Thao

Le Thao

Hồ sơ 5 sao 563 Lượt xem hồ sơ

Nữ, 08/10/1991, 33 tuổi

05 Khúc Thừa Dụ, Phước Long, Nha Trang, Khánh Hòa

Cập nhật: 05/06/2023

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Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
20 - 30 triệu
Nơi mong muốn làm việc
Hà Nội, HCMC, Quảng Nam, Kiên Giang, Khánh Hòa
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Quản lý, điều hành, Ẩm thực

Giới thiệu bản thân

A confident, good attitude and in-depth understanding of Food and Beverage service and Hospitality Industry, I would like to seek a challenging position of the Outlet Manager position in a reputable organization to utilize my experience and my knowledge to benefit the organization.

Trình độ học vấn chuyên môn

Cao Đẳng Công Nghệ Thủ Đức

Quản trị kinh doanh - Trung cấp

2010 → 2012

THU DUC COLLEGE OF TECHNOLOGY 10/2010 - 10/2012: Business Administration 01-04/2012: Certificate of English (Level A) 11-12/2011: Joining the course of career orientation and leader method.

Kĩ năng

Quản lý
Quản lí thời gian
Kỹ năng bán hàng, phục vụ khách hàng
Training and Development
Tổ chức công việc
Quản lý tài sản

Kinh nghiệm làm việc

Outlet Manager tại VINPEARL LANDMARK 81, AUTOGRAPH COLLECTION

11/2022 → 1/2023 (2 tháng)

Thàn Phố Hồ Chí Minh

I take a main charge of re-opening The Cloud on 48th floor, Vinpearl Landmark 81. The areas of responsibilities: Budgeting and cost control: • Making the plans to re-opening The Cloud after 2 years closed. • Working with Sale and Marketing team for promotion, Menu design and setup photo shooting. • Doing the checklist, Par-stock and Inventory for the Outlet. • Working on the recipe and cost control. • Manages sales efforts for the outlet, achieving catering revenue goals by actively up-selling. Customer Service and others: • Address customer needs, comments, and complaints. • Handle all customer inquiries in an appropriate and professional manner. • Interacting with guests to get feedback on product quality and service levels. • Maintain safety and food quality standards. • Coordinating daily front- and back-of-house restaurant operations.

Assistant Restaurant Manager tại THE WESTIN RESORT AND SPA CAM RANH

6/2022 → Hiện tại

Nha Trang, Khánh Hòa

Staffing and training: • Hire, train, and supervise restaurant employees to ensure that all employees comply with Company’s policies and Standardized Operation Procedures. • Create staff schedule to ensure appropriate stafing and keep track of employees’ working hours. • Adhere to and enforce employee compliance with health, safety, and sanitation standards. • Supervising daily shift operation. • Process payroll and maintain all relevant records. Budget and cost control: • Take ownership of budgets and cost control methods to minimize expenses and identify ways to cut waste. • Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary. • Ensuring all end of day cash outs are correctly completed. • Report on financial performance, inventory, and personnel. • Ordering food, linens and other supplies while staying within budget limitations.

ASSISTANT RESTAURANT MANAGER tại EASTIN GRAND HOTEL NHA TRANG

3/2020 → 2/2022 (1 năm 11 tháng)

Nha Trang, Khánh Hòa

• Assisted with planning and implementation of regular ongoing training sessions for all F&B service staff. • Provided management presence in all front of house areas in absence of Food and Beverage Manager. • Developed and delivered product and service to enhance revenues while managing payroll budgets. • Arranged individually package food items along a service line so that students made easy selection. • Assisted in storage and inventory of food, supplies and materials. • Managed the performance of the food service supervisors. • Assisted in maintaining product service quality standards by conducting ongoing evaluations and investigating complants. • Ordered equipment and supplies, and maintained inventory control for all food and beverage front of house areas according to budget.

Assistant Restaurant Manager tại VINPEARL CONDOTEL BEACHFRONT NHA TRANG

1/2017 → 11/2019 (2 năm 10 tháng)

Nha Trang, Khánh Hòa

• Ensured overall member satisfaction with food and beverage services. • Researched and stayed current on industry trends for implementation of new concepts and products in food and beverage departments. • Ordered equipment and supplies, and maintained inventory control for all food and beverage front of house areas according to budget. • Performed duties of all food and beverage services staff in high trafic periods and ensured produces and quality standards were met. • Adhered to all sanitary and food safety regulations governing handling and serving food • Attended the Food Handling/Sanitation Certification Class required by department guidelines. • Attended all meetings and in-services scheduled for assistant managers by the Food Service Department. • Training, maintaining and enforcing all company service standards. • Assuming responsibility of daily operation of all assigned outlets.

ASSITANT RESTAUANT MANAGER tại CICILIA NHA TRANG HOTEL AND SPA

9/2016 → 12/2016 (2 tháng)

Nha Trang, Khánh Hòa

• Assist and develop restaurant’s and bar’s operation in order to achieve restaurant and bar targets. • Manage the food and beverage service to consistently meet high standards as defined. • Maintained records of personal performance labor cost, sickness, and overtime in the department. • Protect the orgsnization, the members and the guest by adhering to all safety, sanitation… • Maintained control and condition of all equipment, furnishings, fixtures, and facilities in the department. • Making Duty Roster of F&B Department. • To perform other related duties as required by the Management.

RESTAURANT SUPERVISOR tại FUSION RESORT NHA TRANG

12/2014 → 12/2015 (1 năm )

Nha Trang, Khánh Hòa

• Open and close shift in accordance with manager’s checklist. • Ensure Team Members maximize all sales opportunities. • Ensure Team Members consistently maintain brand standards and high levels of customer service. • Handle all customer inquiries in an appropriate and professional manner. • Manage, accurately, all transactions during service. • Manage Team Member schedules, stock, and wastage levels. • To participate in daily briefings; monthly communication meeting to discuss various aspects of the department. • To enforce safety regulations and sanitation standards.

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