Graduated with Business Administration Bachelor degree and more than three years’ experience in different dimensions in the hospitality industry such as Reservation department and Front Office department provides me excellent opportunities to understand about hotel’s operation as well as a realistic view about the hotel in general. The more I work in the hospitality industry, the more passion and desire I have which drives me to learn more about hotel aspects. Proficiency in Opera system and good communication in Vietnam and English help me ensure the correct flow of information within operation and between departments. I also love challenging myself with various tasks in order to improve my skills and make the work place more enjoyable.