Waiter and bartender tại Sofitel Legend Metropole Hanoi

7/2013 → 7/2018 (5 năm )

Hà Nội

✓ Answers the call and explains about menu items, making recommendations upon request. ✓ Serves food and beverage to guests according to prescribed service standards and procedures with emphasis on speed and accuracy. ✓ Checks with customers to ensure that they are enjoying their meals and takes action to correct any problems. ✓ Familiarizes with all equipment in the outlet, the proper handling and usage. ✓ Responsible of mini bar replenishment and posting to POS. ✓ Provides assistance to co-employees within food & beverage t amongst other departments in the performance of tasks to foster team Work and success for the Hotel. ✓ Reports any unusual incident, guest complains, lost and found, breakage and losses to the Room Service Supervisor. ✓ Works split shifts as assigned, Can be able to do in any outlet in the F&B Service.

Waiter and bartender, acting supervisor! tại ANGELINA BAR - LOUGH- RESTAURANT. SOFITEL LEGEND METROPOLE HANO

8/2018 → 7/2020 (1 năm 10 tháng)

Hà Nội