Hostess tại Carnival Cruise Line

6/2018 → 1/2020 (1 năm 7 tháng)

Miami, Florida

 Main responsibilities: - Greeted the guest as they approached the podium, seated guests as assigned.  - Presented the menu and wine list when seating the guest,  and give  guest's information ticket to the waiter/waitress. - Acted as ambassador by engaging the light conversation with guest and assist in any guest concerns.  - Be familiar with CRS system and report all the incidents to the Maitre D'. Recognizing and gain:  -Improved my English.  -Learned professional working spirit, procedures.

Receptionist tại Jolie Siam Company

6/2016 → 4/2018 (1 năm 10 tháng)

TP HCM

Main responsibilities:  - Welcomed residents  - Take requests from residents and pass them to the suitable departments to handle.  - Handled complaints and miscellaneous office tasks.  - Made announcements by both languages Vietnamese and English. Translate information and contract if needed. - Ensured proper administrative procedures of the condominium is adhered.  - Performed any orders related to duties as required by the management.  Recognizing and gain:  -Dealt with difficult situations, complaints and challenges. - Improved solving problems skill.  - Improved English writing and translating skill.  -Improved Handling skill by taking care of a lot of thing at the same time.

Team member of the month

8/2018

Tôi được đề của cho giải thưởng nhân viên xuất sắc nhất tháng vì những gì tôi thể hiện và cống hiến cho công ty