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Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
8 - 12 triệu
HCMC
Tiếng Anh (Khá)
5 sao
Ẩm thực
Giới thiệu bản thân
Trình độ học vấn chuyên môn
School Of Hotel And Tourism(STHC)
Hotel And Tourism - Trung cấp
2001 → 2003
Indochina College
Finance - Cao đẳng
2009 → 2011
Kĩ năng
| Teamwork | |
| Giao tiếp |
Kinh nghiệm làm việc
Hostess tại New World Hotel Saigon
4/2013 → 5/2018 (5 năm )
Hồ Chí Minh
Checked restaurant on daily basis to ensure cleanliness, high quality food and food presentation. To inform about daily events, conducted pre-shift meetings of employees. Regularly greeted customers, took reservations, served food and beverages and maintained the reservation book if necessary. Made sure that side work duties were complete and tables were properly set before, during and after opening hours. Responsible for performing other related duties as assigned. Prepared, set up and served for VIP guest room, promotion or VIP event. Ensured guest satisfaction. Conducted training for new staff. Evaluated staff performance. Attended all F&B meetings
Manager Restaurant tại Alagon Zen Hotel
6/2018 → 8/2020 (2 năm 2 tháng)
Hồ Chí Minh
Assisting the owner in operation and creating business strategies. Hiring,training and orienting new staff at a high standard ,making roster for all staff. Preparing policies and procedures for a smooth operation. Ensure employees follow procedure and policy. Organization briefing and coaching to develop professional skills for staff. Responsible for controlling and placing cultery and equipment. Supporting the owner to create seasonal menu.. Training staff about menu,regulations,serving process,quality & hygiene policy. Creating weekly inventory reports and placing orders when necessary. Controlling the quality of goods and resolving problems to satisfied customers. Dealing and resolving complaints,suggestions of guests and dificulties of employees at work. Organized team-building to motivate employees



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