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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Nhân viên
8 - 12 triệu
Hà Nội
Tiếng Anh (Giỏi)
25 - 99
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Nha Trang University
English Tourism - Đại học
2006 → 2010
Kĩ năng
| Tin học văn phòng | |
| upselling | |
| Teamwork | |
| Work in high pressure |
Kinh nghiệm làm việc
Sales Executive tại Vietlines Tourism JSC/
10/2011 → 5/2013 (1 năm 7 tháng)
Hà Nội
Put together bespoke/tailor-made travel packages including flights, hotels, villa's, private transfers, and car hire. Communicate with clients, meeting their demands and requirements via Skype, emails or phone. Develop direct booking: individuals, corporate, tour agencies, etc. Coordinate with the tour team to reply to inquiries regards tourism services. Making calculations and sending quotations. Communicate with guests during their trips. Co-operate with Operator to solve any problems during guests’ stays/ trips. Update the feedback and improve the services , tour product. Sometimes, work as a tour guide for several one day tours ( Hanoi- Duong Lam ancient village, Hanoi city tour).
Tour Operator tại Indochina Travel Services ( ITS Vietnam)
6/2013 → 8/2020 (7 năm 2 tháng)
Hà Nội
Specialize in operating classic tours for B2B, B2C clients from European countries, Australia, UK, USA...( FIT, GIT, series bookings, FAM trip) Understand the tour products and services thoroughly. Negotiate with suppliers to have the best rate. Manage all booking reservations in good quality services. Make sure tour run smoothly as well as deal with unexpected troubles. Follow up the tour operation process and input tour cost in TMS ( Internal travel management system). Co-operate with Product & Sales team to inspect and create new attractive products & update current tour packages. Advise Sales team better options or alternative services to match clients' expectation. Collect , analyse feedback from agents, clients, Operations, Sales relating to product development or improvements. Build tailor - made tours and make quotations for Domestic clients in inbound low season ( Groups, Team building, MICE). Contact and maintain relationships with suppliers, guides, drivers. Report to Operation Manager and Sales Department to improve the tour product , quality of services.



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