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Phan Thị Hoài Thương

Phan Thị Hoài Thương

Hồ sơ 5 sao vàng 155 Lượt xem hồ sơ

Nữ, 16/06/1996, 29 tuổi

Quận 2, TP.HCM

Cập nhật: 01/10/2020

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Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
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Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
4 sao
Công việc mong muốn
Kinh doanh & tiếp thị, Tiền sảnh

Giới thiệu bản thân

My name is Hoai Thuong, I’m 24 years old, I graduated from Ho Chi Minh City University of Law with the majors are Trade Law and Business Administration. I worked as a Reception then became to a Duty Manager at Urban House Company. I dedicated for this job 2 years. Thanks to this job, I’ve learnt a lot of valuable things, because I had to welcome and serve all kind of the customers, I’ve seen my skills about communication and problem solving was upgraded. Besides that, my duties were included in managing my staffs and giving new idea to my boss for company development so that my ability about time management and team-work are better and my knowledge is expanded. With proven skills annd knowledge during working experiences, I am currently looking for a position in the Hospitality environment that could offer a greater challenge, increased benefits, and the opportunity to contribute to the company growth efficiently and productively.

Trình độ học vấn chuyên môn

Đại học Luật TP.HCM

Luật Thương Mại - Đại học

2014 → 2019

Đại học Luật TP.HCM

Quản Trị Kinh Doanh - Đại học

2014 → 2019

Kĩ năng

Teamwork
Customer Service
MS Office Suite
Problem-solving
Communication and Presentation

Kinh nghiệm làm việc

Duty Manager tại Urban House Saigon-Serviced Apartment

11/2018 → 3/2020 (1 năm 3 tháng)

Hồ Chí Minh

*Duties: - Oversaw daily operations (Guest calendars, room cleaning plan, etc.) and problem solving. - Managed PMS (Property Management System) for management of operation, finance, and customer relationship; CMS (Channel Management System) for sales; OTAs (Online Travel Agents) - Conducted monthly/quarterly business statistic/ analyst/ reports; Proposed to complete company's business plans - Recruited and trained new staffs Achievements and skills gained: - Managed 21 apartments, 11 employees for smooth operation - The monthly revenue reached over 950 million VND in Jan 2019; averaged monthly revenue of 2019 reached 640 million VND - Top 1 of the area on Booking.com and Agoda

Receptionist tại Urban House Homestay

3/2018 → 11/2018 (8 tháng)

Hồ Chí Minh

*Duties: - Arranged and managed daily guest calendars - Checked and ensured the rooms must meet all specified standards - Greeted and supported guests to check in by process - Communicated with guests to answer any inquiries occurred - Conducted requested reports including revenues, costs, etc. *Achievements and skills gained: - Was the best employee of the month from May to Oct 2018 - Improved English, especially in communication - Developed problem-solving, task-management skills - Got knowledge about OTAs, PMS, CMS

Mong muốn về công việc

With proven skills and knowledge during working experiences, I am currently looking for a position in the Hospitality environment that could offer a greater challenge, increased benefits, and the opportunity to contribute to the company growth efficiently and productively.

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