Food and Beverage Trainee tại VATEL RESTAURANT

11/2017 → 5/2018 (5 tháng)

Ho Chi Minh City

Main responsibilities: - Maintain hygiene for the kitchen area - Having knowledge about hygiene and safety, basic ingredients and cooking methods of French cuisine - Setting up tables, folding napkins, taking orders and presenting menus, serving guests following fine dining standards

Food and Beverage Trainee tại THE REVERIE SAIGON

6/2018 → 10/2018 (3 tháng)

Ho Chi Minh City

Main responsibilities: - Providing dining experience to guests with the standard of five-star service - Enhancing knowledge about food and beverage, especially spirits and wines - Acknowledging about restaurant menu, ability to make suggestions

Room Division Trainee tại Liberty Central Saigon Citypoint

2/2019 → 4/2019 (2 tháng)

Ho Chi Minh City

Main responsibilities in Housekeeping (Feb 2019 -March 2019): - Knowing workflow of the Housekeeping department including public area, laundry, storekeeping, housekeeping - Supporting staffs to make up guest’s rooms and maintaining the cleanliness of public areas Main responsibilities in Front Office (March 2019 -April 2019): - Overviewing the process of check-in and check-out with SMILE system including payment methods - Greeting hotel guests, serving welcome drinks - Handling guest’s request

Front Office Trainee tại Pullman Danang Beach Resort

6/2019 → 10/2019 (3 tháng)

Da Nang

Main responsibilities: - Understanding working procedures and basic accounting principles - Greeting guests, checking in and checking out with Opera system - Answering phone calls, take messages, and redirect calls to appropriate offices or guest's rooms - Recording, organizing and maintaining room files o Handling guest's requests and complaints in professional manners

The second prize for “Student Research Conference 2019-2020” organized by Hoa Sen University

9/2020

Individual Project "The impact of technology on the hospitality industry"