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Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
Toàn Quốc
Tiếng Anh (Giỏi), Ý (Giỏi), Tiếng Pháp (Trung bình)
500 - 999
Giới thiệu bản thân
Trình độ học vấn chuyên môn
UK Chamber of Commerce & Industry
TOURISM & HOTEL MANAGEMENT - Thạc sĩ
2013 → 2015
Università degli Studi di Palermo
TOURISM & HOTEL MANAGEMENT - Đại học
2008 → 2012
Kĩ năng
| Tin học văn phòng | |
| upselling | |
| Kỹ năng nghiệp vụ. |
Kinh nghiệm làm việc
REVENUE MANAGEMENT TRAINEE tại Kempinski Hotel Beijing Lufthansa Center
12/2014 → 10/2015 (10 tháng)
Beijing, China
▪ Rates and rooms inventory management on all online channels ▪ System maintenance: rates loading and promotions setup on both PMS and GDS ▪ Ensuring rate parity is maintained across all channels and rates are well distributed online ▪ Preparation of the necessary daily and monthly reports ▪ Representing the Director of Revenue when absent
CLUSTER ASSISTANT REVENUE MANAGER tại Hotel Royal Hoi An, MGallery by Sofitel & Mercure Hoi An Royal
3/2016 → 8/2017 (1 năm 5 tháng)
Hoi An
▪ In charge of managing inventory, rates and selling strategy for both properties and reporting directly to GM and Regional Director of Revenue Management ▪ Supervising Reservations Team in both hotels (consisting of 2 Reservations Manager and 5 Reservations Agent) ▪ Preparation and update of the next 30, 60, 90 days and 12 months rolling forecast ▪ Begin working on the pre-opening of MGallery 70 rooms extension from October 2016 onwards ▪ ADR increased by 5% within nine months time, RevPar increased by 122% compared to 2015
REVENUE MANAGER tại Hotel Royal Hoi An, MGallery by Sofitel
9/2017 → 5/2018 (7 tháng)
Hoi An
▪ Continuing to carry out the tasks as assigned in the previous role ▪ Development of pre-opening budget and room categories inventory for the 70 rooms extension The new rooms were successfully integrated and opened as of December 2018 ▪ Recruitment and training of Reservations team members ▪ YoY occupancy increased by 4%, ARR by 3% and RevPar by 10%
REVENUE MANAGER tại Hotel de la Coupole, MGallery by Sofitel
6/2018 → 6/2019 (1 năm )
Sapa, Lào Cai
• Setup of pre-opening budget, revenue and reservations systems as well as brand website and channel manager • Definition of the hotel pricing strategy in accordance to the business plan • Recruitment and training of Reservations Team and developing SOPs to be followed as of the opening date
CLUSTER REVENUE MANAGER tại Kempinski Hotel Adriatic
6/2019 → 12/2019 (5 tháng)
Slovenia
• Establish an appropriate selling strategy for both properties • Manage availability, rate parity and pricing across all channels • In charge of the Reservations Departments in each hotel • Support and provide guidance for pricing in F&B, M&E, Spa and other revenue generating departments
REVENUE MANAGER tại Anantara Mui Ne Resort
1/2020 → 10/2020 (8 tháng)
Mũi Né, Phan Thiết
• Management of room inventory, pricing and online selling strategy • Direct business share increased by 13% year on year, OTAs property search listing ranking increased by 170% on average


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