Lễ tân tại Khách sạn The Myst Đồng Khởi

11/2020 → 2/2021 (3 tháng)

Hồ Chí Minh

- Welcoming, greeting guests at the door and carrying their bags into the hotel. - Assisting guests by giving directions and providing important information about the hotel. - Supporting receptionists in check-in and check-out process, issuing room keys, recording guest's information,... - Introducing The Myst story while escorting guests to their room. - Listening and responding to guests' requests both in-person and via phone. - Maintaining a neat and orderly front desk and reception area.

Online English Tutor tại Antoree

12/2017 → 8/2020 (2 năm 8 tháng)

Online

Human Resources Officer tại International School Ho Chi Minh City (ISHCMC)

8/2018 → 2/2019 (6 tháng)

Ho Chi Minh City

- Helping to select the training providers, supporting on training arrangement and logistics to open courses for employees - Recording all the costs and cross-checking with Finance Department at the end of each month to ensure the training budget is updated and accurate. - Planning and arranging events such as gifts for staff during Tet, mid-Autumn festival, health check-up, guests’ welcoming, etc. and being HR’s representative for condolence activity.

Human Resources Intern tại International School Ho Chi Minh City (ISHCMC)

3/2018 → 8/2018 (5 tháng)

Ho Chi Minh City

- Arranging flight and accommodation bookings for professional development programs - Preparing Word, Excel and PowerPoint documents - Conducting and scheduling phone screens/interviews - Maintaining a satisfying level of customer service with both internal and external stakeholders - Assisting to maintain employee database ISIS HR system, employee profile, ensuring all data is updated accurately on a timely basis.

Mr. Nguyen Minh Thanh - Head of Front Office Department

Saigontourist Hospitality College

thanhmn@sthc.edu.vn