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NGUYỄN NGỌC BẢO CHÂU
87 Lượt xem hồ sơ
Nữ, 02/12/1996, 29 tuổi
51/6 Tú Mỡ, Phường 07, Quận Gò Vấp, Hồ Chí Minh
Cập nhật: 02/11/2020
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Nhân viên
Thỏa thuận
HCMC
Tiếng Anh (Khá)
4 sao
Kinh doanh & tiếp thị
Resort/ Khu Du lịch
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Finance-Marketing University
Hospitality Management - Đại học
2014 → 2018
Kĩ năng
| Tin học văn phòng | |
| Teamwork | |
| Giao tiếp |
Kinh nghiệm làm việc
Reservation Executive tại Thanh Thanh Cong Tourism Joint Stock Company
5/2018 → 12/2018 (7 tháng)
Hồ Chí Minh
• Communicate and follow-up with customers for GIT and FIT requests and reservations. • Knows the type of rooms available as well as their location and layout. • Book all accommodation for confirmed hotel and flight bookings. • Check the arrival, departure, special requests which are noted in confirmation mail. This mail will be sent to the customer, receptionist. • Ensure that all the reservation is confirmed and updated to the hotel system immediately. • Handle the group instruction (GI) of GIT and FIT, follow the series booking for the period time, update the information of customers, company,… • Understands the hotel's policy on guaranteed reservations and no-shows. • Coordinating with Sales Department to handle the Banquet Event Order (BEO) which has a menu, set up information, technology, method of payment,… • Besides, handle the paperwork for reservation department.
Sales Executive cum Sales Admin tại Green Hotel Management
12/2018 → 10/2020 (1 năm 10 tháng)
Hồ Chí Minh
• Prepares, organizes and manages customers’ quotes and contracts. • Administer pricing policies are determined by sales. • Works closely with the team to solve problems and respond to customers’ requests and questions. • Contact customers via calls to making an appointment and discover the needs, requirements. • Develops relationships with customers. • Responsible for handling phone calls, complaints, and other situations. • Collaborate with other departments to ensure a smooth stay for the customers. • Handle, follow up all the bookings confirmation as well as quotations. • Prepares, combines reports for decision making and team sales. • Manage customer data from surveys, contracts, pricing, etc. • Ensure existing contracts are updated and administered. • Produce and maintain files, distribute copies to other departments and contractors. • Other duties as assigned.
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