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Tran Thi Huong Giang
170 Lượt xem hồ sơ
Nữ, 02/05/1993, 32 tuổi
Chung cư Hoàng Anh Thanh Bình
Cập nhật: 29/04/2021
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Giám sát
12 - 20 triệu
HCMC
Tiếng Anh (Giỏi)
100 - 499
Giới thiệu bản thân
Trình độ học vấn chuyên môn
William Angliss Institution
Tourism and Hospitality Management - Đại học
2011 → 2015
Kĩ năng
| Leadership Skill | |
| Organisational | |
| Time Management | |
| Communication skill | |
| Flexibility |
Kinh nghiệm làm việc
Shift Supervisor tại Nandos Australia
3/2013 → 3/2016 (3 năm )
Melbourne
· Effectively train and develop team member to take on additional responsibility · Lead all shifts to Nando’s food safety and operational standards while providing and an excellent and safe guest · Be responsible for the safety and security of Guest and Restaurant by safeguarding keys, securing doors, and setting the alarm · Practice responsible Cash Management including: monies issued, safe counts, deposit preparation, cashier check outs, discount authorizations, refunds, and voids following Nando's policies · Thoroughly execute all closing duties, to include: Conduct final walk through to check for cleanliness, set up catering orders for the next day, complete closing inventory, reconcile all cash for the day, validate all time keeping for the day
Technical Support Specialist tại SXIQ Australia
5/2016 → 6/2018 (2 năm 1 tháng)
Hồ Chí Minh
Key Duties: • Answer all incoming contacts to the service centre (telephone, email, Service Now ticketing system) • Log all incoming support calls and maintain data entry, escalation and manage call flow • Perform and provide report on outcomes of Daily Backups and Overnight Scheduled Tasks. • Work with 3rd party providers / suppliers eg. HP, IBM. • Perform and report on remote system preventative maintenance activities • Contribute to the development of documentation for best practice standards. • Maintain proactive and on-going communication with internal customers and other internal and external stakeholders
Service Delivery Manager tại Linkbynet Vietnam
6/2018 → 11/2019 (1 năm 5 tháng)
Hồ Chí Minh
• Manage full lifecycle of customer projects, coordinating the delivery of services and performing governance duties (steering committees, SLA compliance, change and incident management, etc.) • Maintain customers’ satisfaction through solution-oriented mindset and improvement plans • Create long-term and healthy customer relationship, acting as the bridge between the client and our operational delivery teams, acting as the primary point of contact • Manage stakeholder expectations (customers, management, various teams, third parties…) • Follow project’s schedule and budget, prepare quotes, maintain/increase profitability. • Enforce standard processes in daily operations and customize them to client’s requirements if needed • Work in a professional environment with a worldwide team of experts • Report directly to the end-customer
Assistant Restaurant Manager tại L'Usine
11/2019 → 12/2020 (1 năm )
Hồ Chí Minh
· Recruiting, training and supervising staff · Agreeing and managing budgets · Planning menus · Ensuring compliance with licensing, hygiene andhealth and safety legislation/guidelines · Promoting and marketing the business · Overseeing stock levels · Ordering supplies · Producing staff rotas · Handling customer enquiries and complaints · Taking reservations · Greeting and advising customers · Problem solving · Preparing and presenting staffing/sales reports · Keeping statistical and financial records · Assessing and improving profitability · Setting targets · Handling administration and paperwork · Liaising with customers, employees, suppliers,licensing authorities and sales representatives · Making improvements to the running of thebusiness and developing the restaurant.
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