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MS NGUYEN BICH DIEP

MS NGUYEN BICH DIEP

Hồ sơ 5 sao vàng 141 Lượt xem hồ sơ

Nữ, 03/12/1989, 36 tuổi

1 Trần Thánh Tông, Quận Hai Bà Trưng, Hà Nội

Cập nhật: 12/11/2020

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Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC, Nước ngoài
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
25 - 99

Giới thiệu bản thân

A strategic, results-driven and resilient relationship manager with strong technical background and eight years of experience in international relations and account management. Seeking to use proven communication skills and data-driven planning and execution experience to drive business growth and expansion strategically and sustainably.

Trình độ học vấn chuyên môn

University of Huddersfield

BANKING AND FINANCE - Thạc sĩ

2011 → 2012

Banking University of Ho Chi Minh City

BANKING AND FINANCE - Đại học

2007 → 2011

Kĩ năng

MS Office
Communication Skills
Relationship Management
Business Development

Kinh nghiệm làm việc

PROJECT ASSISTANT cum GENERAL BANKING JUNIOR EXPERT tại World Bank-funded Consulting Project for Agribank

11/2012 → 9/2013 (10 tháng)

Hà Nội, Việt Nam

• Assisted Local Project Manager in planning, monitoring and coordinating project operations. • Provided technical support to International and Local Consultants regarding banking issues. • Conducted a survey in 24 provincial branches of Agribank on all aspects of banking operations. • Collected & analyzed raw financial & non-financial data as required by the Project. • Prepared all planning & progress reports on weekly, monthly and quarterly basis; ensured support in language for the Project (translation for materials and meetings at all levels).

ASSISTANT CONSULTANT tại Volguard Training & Consultancy Ltd

10/2013 → 10/2014 (1 năm )

Singapore

• Took charge as main contact point with clients and service suppliers in Vietnam to develop an e-learning and online-test platform both technical and business-wise. • Assisted in preparing training materials and consulting deliverables on the subjects of economics, financial markets and business management.

ACCOUNT MANAGER tại Beau Agency

1/2014 → 9/2014 (8 tháng)

Hà Nội, Việt Nam

• Built client account base of over 30 active accounts worth VND1.1 billion in annual sales, exceeding sales target by 10%. • Efficiently worked and communicated as an intermediary between clients and functional teams to ensure final deliverables meet clients’ demand and satisfaction, leading to 25% of client account numbers renewing their contracts. • Negotiated budgets with clients customized by their needs and the company’s offerings. • Developed strategy to reach out to new potential clients and reignite new business with dormant accounts through digital marketing channels.

AIRBNB INDEPENDENT HOST cum HOSPITALITY CONSULTANT tại Https://www.airbnb.com/rooms/17001914

7/2017 → 2/2020 (2 năm 7 tháng)

Hà Nội

• Liaised with travel agents and tour operators to ensure the booking rate of over 80% and boost cross-selling products resulting in a total number of over 180 guest stays and 540 individuals successfully serviced. • Provided top customer service and quality accommodation resulting in an average rating of 4.9/5 star, achieving Superhost Status for 10 consecutive quarters and 7% of repeat business. • Mentored and trained other Airbnb hosts with new listings as to develop product description and design customer experience.

ASSISTANT SECRETARY-GENERAL cum INTERNATIONAL RELATIONS EXECUTIVE tại Vietnam Banks’ Association (VNBA)

10/2014 → Hiện tại

Hà Nội

• Developed a four-year strategy and annual plans to capture market trends, meet client demands and promote international businesses and cooperation. • Established and nurtured corporate relationships and businesses with a portfolio of over 60 domestic banking and financial clients together with roughly 30 international sponsors and partners which has widespread influence in the industry. • Built standard processes and procedures for international relation activities to be approved by governmental authorities and operated efficiently with the most optimal resource allocation. • Successfully organized and exceeded sales goals set by sponsors and partners for an average per year of 15-20 conferences, workshops, study tours and networking events offered to banking clients. • Reviewed constantly client evaluation and feedback to adjust and improve the approach, processes and delivering of every operation which sustain the satisfaction rate at 90% - 95%. • Set up and strengthened communication channels on frequent basis with top banking leaders to ensure the effective enforcement and impact of every operations.

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