Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Phuong Vo
295 Lượt xem hồ sơ
Nam, 29/03/1977, 48 tuổi
10B Hùng Vương - Nha Trang - Khánh Hoà
Cập nhật: 31/08/2023
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Trên 20 năm
Tổng giám đốc/ Giám đốc
Trên 60 triệu
Toàn Quốc
Tiếng Anh (Khá)
5 sao
Quản lý, điều hành, Lữ hành/ Du lịch (HDV, ĐH Tour...), Dự án BĐS/ Quản lý tòa nhà
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đà Lạt University
Cử Nhân Ngoại Ngữ - Đại học
1995 → 1999
Kĩ năng
| Quản lý | |
| Quản lí thời gian | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc |
Kinh nghiệm làm việc
General Manager tại HOANG ANH DAT XANH DALAT Resort & Spa
5/2016 → 5/2018 (2 năm )
Đà Lạt
• I’m responsible for Managing the operation of all departments. • Promoting and marketing the business, Setting and achieving sales and profit targets • To set Sales and Marketing strategy for the hotel including sales strategy, pricing strategy, promotion, competition, branding, product and services. • To set yearly sales and marketing plan, organize and control the implementation of the plan. • To establish close relationship with potential clients, trading companies, airline company, potential travel agent and media companies • To attend tradeshow, international fair to look for new clients and extend market. • To consolidate and check daily and weekly reports of Sales & Marketing team, market analysis report, special event activities and status of other business services of the hotel, in order to issue decision of business management precisely. • Meeting and greeting customers • Dealing with customer complaints and comments • Ensuring events and conferences run smoothly • Participate in the inspection and checking the preparation for VIP’s, and ensure that they will receive proper treatment as VIP during their stay. • Managing all F&B and day-to-day operations within budgeted guidelines and to the highest standards • Managing All operation and espenses of entertaiments department as Karaoke, Massage, Games • To responsible for all departments of the hotel while being required to develop an operational budget • To to ensure that the operations of all departments are running smoothly and operating within any budgets that have been set • To fiscal operations and all other aspects of the hotel's everyday operations • Managing budgets and financial plans as well as controlling expenditure • Maintaining statistical and financial records • Supervising maintenance, supplies, renovations and furnishings. • Responsible for setting All departments training tools such as Job Descriptions, standards, procedures and a comprehensive training program as a guideline for all department operations. • Select, hire and train employees to meet the Hotel required standards of service and hospitality. • Planning work schedules for individuals and teams • To Ensure all employees are working efficiently and communicating effectively with staff and guests is another responsibility of a hotel manager so that the hotel can maintain a positive reputation at all times • Evaluate the HOD performance and recommend promotions or demotions of assigned Personnel. • Ensuring security is effective • Carrying out inspections of property and services • Ensuring compliance with licensing laws, health, safety fire protection and other statutory regulations. • Prepare and report to the Owner the appropriate Weekly plans, Action plans and the specific Time-line for the Hotel operations in the specified period of time.
General Manager tại D’QUA HOTEL & SPA
6/2018 → 12/2020 (2 năm 5 tháng)
Nha Trang
• I’m responsible for Pre – Opening Set up and Managing of the Hotel. • To Coordinate with the project management team to inspect the installation of furniture to ensure compliance with the approved design. • To Build up, propose and submit for evaluation of items of goods that OS&E needs to buy • To Coordinate with Accounting department to prepare and submit the appraisal of personnel budget, training budget, OS&E budget for pre-opening. • To Coordinate with HODs and project management team to check the T&C (Testing & commissioning) • To Summarize all defects and propose submit to project management team to fix to esure defects are resolved within maximum 2 months after opening. • To set Sales and Marketing strategy for the hotel including sales strategy, pricing strategy, promotion, competition, branding, product and services. • To set yearly sales and marketing plan, organize and control the implementation of the plan. • Managing All operation and espenses of entertaiments department as Karaoke, Massage, Games • To responsible for all departments of the hotel while being required to develop an operational budget • To ensure that the operations of all departments are running smoothly and operating within any budgets that have been set • To fiscal operations and all other aspects of the hotel's everyday operations • Managing budgets and financial plans as well as controlling expenditure • Maintaining statistical and financial records • Supervising maintenance, supplies, renovations and furnishings. • Responsible for setting All departments training tools such as Job Descriptions, standards, procedures and a comprehensive training program as a guideline for all department operations. • Select, hire and train employees to meet the Hotel required standards of service and hospitality. • Planning work schedules for individuals and teams • To Ensure all employees are working efficiently and communicating effectively with staff and guests is another responsibility of a hotel manager so that the hotel can maintain a positive reputation at all times • Evaluate the HOD performance and recommend promotions or demotions of assigned Personnel. • Ensuring security is effective • Carrying out inspections of property and services • Ensuring compliance with licensing laws, health, safety fire protection and other statutory regulations. • Prepare and report to the Owner the appropriate Weekly plans, Action plans and the specific Time-line for the Hotel operations in the specified period of time.
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