Bellman Supervisor tại Four Points By Sheraton Danang

11/2018 → 2/2020 (1 năm 3 tháng)

Đà Nẵng

• Supervise, control and guide staff to finish job. • Handle difficult matters that happen during working shift without manager. • Plan for training standard skill for new staffs. • Support all co-workers and treat them with dignity and respect. • Co-ordinate closely with staff to meet guest/ customers’s requirement. • Help guest to book/ confirm transportation, tour or hotel booking.

Bellman tại Four Points By Sheraton Danang

9/2017 → 11/2018 (1 năm 2 tháng)

Đà Nẵng

• To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested. • Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner. • Tag baggages it and return the identification slips to guests. • Escorts guests to room, placing luggage in room assigned by front desk. • Deliver faxes, messages, packages and flowers to guests rooms and other offices to ensure that all runs smoothly. • Assist the senior Concierge on duty with his/her duties during busy periods and breaks. • Perform any other works as and when assigned by the management.

Nguyễn Thị Yến Oanh - Duty Manager

Four Points by Sheraton Danang

oanh.nguyenthiyen@gmail.com - 0935.5010290