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Chuyên trang đào tạo 
Việc làm thêm
Nguyễn Hương Giang
855 Lượt xem hồ sơ
Nữ, 21/08/1985, 39 tuổi
Dang Xa, Gia Lam, Hanoi
Cập nhật: 20/02/2024
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
Tiếng Anh (Giỏi)
500 - 999
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Hanoi University
English Language - Đại học
2003 → 2007
Kĩ năng
| Tin học văn phòng | |
| Teamwork | |
| Giao tiếp | |
| Tin học văn phòng | |
| Quản lý | |
| Sáng tạo | |
| Quản lí thời gian | |
| upselling | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc | |
| Xử lý tình huống | |
| Kỹ năng thuyết phục khách hàng |
Kinh nghiệm làm việc
Cluster MICE Sales Manager tại Novotel Hanoi Thai Ha & Novotel Suites Hanoi
12/2021 → Hiện tại
Hanoi
- Working with Delphi system to manage the meeting, group and event bookings - Working as a pro-active sale to find new customers, leads, bookings - Preparing and doing telesale, salecall... - Working through email, Meeting Broker, Cvent for the Mice group booking - Following the strategic business to maximize revenue - Maintains existing accounts and search for new accounts - Closing the deal, prepare the contract and follow up the group/ event - Conducting BEO / Group Meeting with Operation team - Understanding the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc - Identifies, develops, and evaluates market characteristics, sales strategy based on business plan - Building the forecasted revenue for both properties - Managing the team’s monthly target and conversion percentage - Prepare report for monthly Sales meeting - Being responsible for managing and motivating the team
Senior Sales Executive tại Almaz Convention Center
3/2021 → 12/2021 (9 tháng)
Hanoi
- Working as a pro-active sale to find new customers, leads, bookings - Preparing and doing telesale, salecall... - Following the strategic business to maximize revenue - Dealing and preparing contract; follow up the payment, prepare the BEOs then handle booking to Banquet team - Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc - Closes the best opportunities for each property based on market conditions and individual property needs - Handles complex business with significant revenue potential as well as significant customer expectations - Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, trade shows, etc - Managing personal and team’s monthly target - Being responsible for managing and motivating the team
Comunity Manager tại Espace Coworking
7/2020 → 3/2021 (7 tháng)
Hanoi
- Construct and enforce SOP, policies and job descriptions for the team. - Ensure all facilities to operate at a high level of Hospitality, Quality, Service & Cleanliness standard with emphasis on customer service. - Ensure 100% customer satisfaction at all time in checking and resolving member’s request tickets. Explain the policies and procedures to members: membership agreement and billing procedures. - Setup the pantry area, quantify F&B (tea, coffee, detox water, pure water, snacks…), control inventory and revenue. - Making monthly customers reports: resources, location performances, profit & loss. - Build and maintain relationships with internal members and external partners. - Prepare plans to develop appropriate community policies, develop / manage the community, plan upcoming company events monthly. - Work to find new customers, leads, bookings - Receive inquiries about office, meeting room or event spaces rental, send the proposal and follow the leads - Follow the strategic business to maximize revenue - Engage in the larger community of the market by attending events and networking with local start-ups and organizations.
Corporate cum F&B Sales Manager tại Oriental Hospitality Group
10/2019 → 7/2020 (9 tháng)
Hà Nội
- Working to find new customers, leads, bookings - Preparing and doing telesale, salecall... - Following the strategic business to maximize revenue - Converting new group/catering business to achieve personal and each property’s revenue goals - Focuses efforts on corporate/ group/ catering accounts with significant potential sales revenue - Develops effective corporate/ group/ catering sales plans and actions - Designs, develops and sells creative catered events - Maximizes revenue by upselling packages and creative food and beverage - Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc - Closes the best opportunities for each property based on market conditions and individual property needs - Dealing and preparing contract; follow up the payment then handle booking to Operation team - Handles complex business with significant revenue potential as well as significant customer expectations - Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc - Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
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