Sales Manager tại Lotus Central Hotel

1/2021 → Hiện tại

HCMC Vietnam

- Manage team (Cooperate-MICE, Leisure, and OTA segment). - Achieved target in April 2020. - Prepare team monthly, quarterly sales plan. - Prepare competitor SWOT analysis. - Build up relationships with the big clients in each segment. - Manage guest satisfaction on TripAdvisor, Agoda, and Booking.com.

Guest Relation Officer tại Sofitel Saigon Plaza

1/2011 → 5/2012 (1 năm 3 tháng)

HCMC, Viet Nam

- Deliver high standard service in various tasks within Front Office department. -Check in and check out for VIP guests and Tour guests -Room assigned for upcoming guests -Prepare amenities for VIP guests

Member Service Officer tại WMC Group

5/2012 → 2/2014 (1 năm 9 tháng)

HCMC, Viet Nam

Maintain good relationship with top spending, high profiles customers. - Well-manage customer database with more than 10,000 members. - Coordinating partnering programs with banks, shopping centers, wholesalers…etc… - Provide relevant business & market analysis when needed.

Sales Executive tại WMC Group

2/2014 → 10/2015 (1 năm 7 tháng)

HCMC, Viet Nam

- Being one of the first sales person who can sell The Reverie Saigon (luxury product) during opening period with rack rate. - Wake up more 50% corporate accounts for Windsor Plaza Hotel. - Achieved monthly individual / team target. - Great contribution to Event & MICE revenue by direct sales & referrals. - Deliver high volume of F&B revenue for WMC outlets. - Exceed targets in special campaigns such as moon cake, Oktoberfest, Theme events…

Executive Secrectary tại Windsor Plaza Hotel

10/2015 → 3/2017 (1 năm 4 tháng)

HCMC, Viet Nam

Assist General Manager in operation coordinating, following up pending tasks with HOD, reports, meeting minutes, documentation & filing, collecting guest feedback… - Assist F&B Director in recruitment, F&B forecast & budgeting, liaise with Marketing partners, Launching successful F&B promotion programs. - Assist Room Division Director in several administration tasks.

Sales Executive tại The Caterers JSC

12/2017 → 11/2018 (11 tháng)

HCMC, Viet Nam

Successful to win the 50th Anniversary event of Intel Vietnam bring over 1 billion revenue. - Built up Chinese market event with cooperate with famous Chinese chef. - Achieved monthly individual / team target. - Good relationship with many co-operate companies and event agency companies like: Dow chemical, Serenade event agency…

Sales Manager tại The Caterers

11/2018 → 12/2020 (2 năm )

HCMC, Viet Nam

Created new rate charge system for event Catering. - Well connection with Travel agent & DMC (Asian Trail, Destination Asia, Pacific world…) for handling event outside catering at Palace/Botanical garden - Handled guest complaints and managed guest satisfaction. - Created promotion plan and work with Marketing plan to run promotion. - Achieve business target in 2019

Best staff of the quater 2018

3/2018

Best staff and Best Seller at The Caterer JSC

Tran Thi Le - Sales Director

WMC Group

tranthile@gmail.com - 0908400637