Sale Executive - Inbound tại Vietravel Headquarter

3/2018 → Hiện tại

Hồ Chí Minh

1. Tour consultant: - Base on client requirement for separate tour program, to consult schedule and planning appropriate itinerary that match client desires 2. Develop tour program: - Depend on tourist travel history and preference to develop suitable programs that attract and encourage sale figure - Participate in a survey of new tour route for developing new products and ensure the viability of the product - Assisting other departments to negotiate service rate for tour package - Field test hotel, restaurant to evaluate service performance 3. Tour operator: - Coordinate with other department to make tour booking and confirmation - Manage tour cost and incurred cost during tour - Get the opinions of travelers, partners and support for solutions to improve tour quality 4. B2B Customer Relation Management: - Coordinate building customer database to support marketing - Coordinate to analyse B2B customer and make appropriate after service, implement customer care policies to maintain and develop relationships - Update new information about tour programs, organize tours for B2B customers to increase business opportunities

Market Research Specialist tại Đại Đồng Tiến JSC

10/2017 → 2/2018 (4 tháng)

Hồ Chí Minh

Primary Research (70%) - End to End process: 1. Planning Research Proposal according to requests from Line Manager - Define Research Methods, sample size base on Research Objectives given out from Managers; Design appropriate Questionaires base on Research Objectives; Propose Plans and Budget Cost for approval 2. Execute projects and Collecting data - Prepare Human Resuorce - Field Interviewers for Projects; Planning working schedule and assign sample size for FIs 3. Data input and processing by SPSS - Check logic from collected Qre's; Sorting and coding; Set up and Input data in SPSS 4. Data Analysis and Report - Design Chart and Table; Analyse data results and Design Report in Power Point Secondary Research (30%): - Macro Research of Plastics Industry - Micro Research regarding Consumer Trends, Specific Market Trend

Field Supervisor/ Project Coordinator tại Nielsen Vietnam

8/2016 → 5/2017 (8 tháng)

Hồ Chí Minh

- Briefing Project Details for Group Leaders and Field Interviews - Planning/ Manage Qouta and Timeline to deliver quality data within efficient timeline - Recruite and Training Group Leaders and Field Interviewers for different Project Methodology

Marketing Executive/ Market Research tại Galaxy Studio JSC

10/2014 → 6/2016 (1 năm 8 tháng)

Hồ Chí Minh

- Participating in Planning Marketing Strategy and Activition for New Movie Release - Planning and organizing event indoor such as "Cinetour Chàng Trai Năm Ấy", "Premier Hương Ga"; or Planning and Participating in "Roadshow Yamaha - Chàng Trai Năm Ấy" - Briefing/ Planning Quantitative Research Projects - Collecting Data/ Input and Output/ Analysing and Report to Director - Detail Planing for Qualitative Research (Focus Group)/ Collect Data and Analyse/ Report

Nguyễn Thị Minh Thư - Sale Manager

Vietravel Headquarter - Inbound Department

thuntm.inb@vietravel.com - 0906514720