Housekeeping Manager tại NOVOTEL PHU QUOC RESORT By Accor

2/2018 → 10/2019 (1 năm 7 tháng)

Phú Quốc

Communicate with customers, consistent with customer service requirements. Communicate with relevant departments. Use all kinds of equipment, tools, and sanitary chemicals. Strictly follow the customer service process at the positions of the Chamber. Implementing techniques and methods to properly and safely clean different types of surfaces in the hotel. Managing personnel of the Chamber, managing the equipment of the rooms and supplies goods of the Chamber Department. Monitoring and managing the quality standards of the chamber department, arranging effective working time, executing staff training and handling risks in the department Management of the administrative work of the Chamber Department, Building the rules and regulations of the Chamber department and the standard processes. Safety and security management of the room, organization, service events and parties in the villa area

Excutive Housekeeper tại Mercure French Village Bana Hills by Accor Group

12/2019 → 8/2020 (8 tháng)

Đà Nẵng