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Châu Kim Vy

Châu Kim Vy

Hồ sơ 5 sao vàng 111 Lượt xem hồ sơ

Nữ, 29/04/1995, 31 tuổi

15/1 Nguyễn Thị Minh Khai, Bến Nghé, Quận 1, Tp.HCM

Cập nhật: 06/03/2021

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Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Kinh doanh & tiếp thị
Lĩnh vực
Nhà hàng/ Bar/ Pub

Giới thiệu bản thân

An experienced in Hospitality industry with 2-year working in 5-star hotels. My professional experience stems of providing excellent services, customer support, creative problem solving and building customer loyalty. With the 2-year working in F&B industry, I want to challenge myself in different career path which is Marketing field either in Hospitality industry would be a plus for me or else as I don't mind to try myself in other industries as I like creating ideas, working on social media platform, organizing events and conceptualizing designs.

Trình độ học vấn chuyên môn

SHRM College

Hospitality Managment - Cao đẳng

2015 → 2017

EXTRACURRICULAR ACTIVITIES Vietnamese Student Committee - Vice President - Representative for SHRM Vietnamese student - Organizing events (outdoor activities, meeting up new comers), enrichment workshops for Vietnamese students in SHRM National Day Parade (SG50) - Volunteer - Volunteered as an usher for National event - Handled spectator complaints SHRM Community Service Club - Member - Attended SCDF, supported the force to guide neighbors to compete fire drill - Held a party to celebrate SG50 with the elderly

Kĩ năng

Adobe Illustrator
Adobe Photoshop
Event Planning and Managment
Social Media & Publishing Tool Knowledge
MS Office
Hospitality Managment
Brand Manangement

Kinh nghiệm làm việc

Trainee tại Crowne Plaza Changi Airport

9/2016 → / (9 năm 8 tháng)

Singapore

Be able to do basic hostess duties (greet guest, handle call inquiries) Be in-charge of a section in the restaurant (take order, provide guest service) Familiar with wine and beverage service Up-selling to enhance guest dining experience Experienced in room service

Server tại Hotel des Arts Saigon

3/2017 → 2/2017 ()

Hồ Chí Minh

Being responsible for supervising floor operation (greet guest, take order, provide guest service) Overseeing for staff management and staff training (duty assignment and new staff guiding) Responsible for attending to customer complaints and solving them in the most balanced way Up-selling food and beverage to enhance guest dining experience based on menu knowledge and guest preferences Accustoming to wine and bar service Managing and updating bar inventory Being able to handle barista duty Being familiar with POS system and handling hostess duties (phone calls, reservations and guest payment) Delivering guest order to guest room with following SOP and service sequence of In-room Dining Managing and arranging amenities for regular guests, VIPs and apologies

Marketing Executive tại SHRM College

11/2018 → 11/2018 ()

Singapore

Building and managing the company’s social media profiles and presence on Faceboook and Instagram Researching and analyzing data to identify and define audiences Planning and executing social media campaign on regional activities Maintaining and updating company website Conceptualizing and designing monthly newsletter Being able to use basic Adobe Illustrator and Photoshop for designing poster, flyer, banner Organizing activities (leisure activities or academic related to activities) for Vietnamese students Doing student recruitment through student recommendation or direct Provide student service to existing students, knowing their issue and assist them Sale administration support for Country Manager in handling new student application process

Marketing Executive tại SAS Distribution & The Vault Bar

6/2019 → Hiện tại

Hồ Chí Minh

- Building and managing brand standards from different countries - Brand representatives on outlet events (Wine Tasting, Wine Fairs, Festivals, etc) - Working closely with Brand Principals on future plans, supports and A&P funds - Researching and analyzing data to identify audiences - Monthly planning and budgeting Marketing promotions - Planning and executing events (Launching Event, Pop-up events, Wine Tasting, Wine Dinner, Festivals, etc) or promotions to boost up branding on different sales channels monthly - Managing and building company social media page (Facebook, Instagram) and website and run online ads (Facebook ads, Google ads) - Producing POSM that suits to brand images - Designing marketing collaterals such as posters, brochures, catalogue, Festive gift box, etc.

Mong muốn về công việc

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