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Bùi Lê Chiêu Khanh (Katherine)
411 Lượt xem hồ sơ
Nữ, 14/04/1996, 29 tuổi
Tân Phú, Hồ Chí Minh
Cập nhật: 23/03/2022
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
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| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Trưởng bộ phận/ Trưởng phòng
12 - 20 triệu
HCMC
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
International College of Management Sydney
Hospitality Management - Đại học
2016 → 2019
o December 2018 Achieved a HD (High Distinction) in HOS320 – Hotel Management Simulations (a course about operating and managing a simulated hotel, forecasting, managing payroll, finance and revenue) o May 2018 Achieved a HD in HOS210 - Cost Control (a course about running an actual event from working with clients to create ideas, manage budget, complete running sheet,…to hosting a 200pax event, writing function report) o February 2018 Achieved a D (Distinction) in HRM100 – Human Resources Achieved a D in IND101 – Industry Training o February 2017 Achieved a D in HOS200 – Hospitality Operations o September 2016 Achieved a D in STA101 – Business Statistics
Kĩ năng
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Kinh nghiệm làm việc
Operation Team Leader tại Booking.com - Concentrix Vietnam
4/2021 → / (4 năm 5 tháng)
Quận 12, HCM
Achievement: • Representing for HCM side in Global Management Meeting 50-60 attendees • Managing 2 teams simultaneously (up to 40 agents) • Leading the team to exceed KPI within a month • Working with workforce management tools and business tools to monitor calls and emails • In collaboration with HR to hire, onboard and train new agents
Front of House Staff tại ICMS Fine Dinning
9/2016 → 2/2017 (5 tháng)
Manly, Australia
o Up-selling wine reward o Good feedback cards from guests and supervisor o Exceptional A La Carte services o Excellent knowledge about wine and spirit. Ability to make different type of coffee and basic cocktails. o Maitre D’ trainee o Distinction total course
All-rounder tại Eatfuh
2/2019 → 9/2019 (7 tháng)
Sydney, Australia
o Supporting the manager in the overall day-to-day running of the restaurant ensuring fantastic customer service, smooth operations o Taking orders, operating cash register and POS o Supporting in stock taking/ordering of beverage and wait staff items. o Directly reporting to owner. Mainly connecting between waitstaff and kitchen staff.
Conference and Event Team Leader tại Sofitel Sydney Wentworth
3/2017 → 3/2020 (3 năm )
Sydney, Australia
o Performing professional 5-star hotel standard in banquet department to serve up to 1100 people in cocktail stand up function, 950 people in theatre style or 650 banquet style sittings. o Main contact with clients during events and locate jobs to floor staff to ensure the event meets client’s satisfaction o Managing a team up to 50 staff members and running various events and functions such as business conference, gala dinner, wedding, cocktail party, awards. o Leading successfully big conference up to 700 pax o Take responsibility for stock ordering and rostering o In charge of opening or closing of the department o Take action immediately in solving problem
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