Nhân viên tại Hotel Des Arts Saigon by Mgallery Sofitel

4/2017 → 4/2021 (4 năm )

HCMC

• 4/2017 - 8/2020 worked at Cafe Des Beaux Arts - Lobby lounge Main responsibilities: - Be main Barista at coffee lounge - Cafe Des Beaux Arts (can use coffee machine, make juice, cocktail, mocktail,...) - Take order food and baverage, serve, and work as a cashier. - Amended booking, dealing with customer in an event, cooperate with the sale department to reach a target - Processed payment method, familiar with POS system, did revenue report to manager - Solve situations and problems in the work shift - Inventory and make new order (Fruit, juice, coffee, spirit, wine,...) - Run Breakfast, Lunch, Dinner Buffet at buffet restaurant - Saigon Kitchen Restaurant - Organize and arrange events with Banquet team - Traning for new staff • 8/2020 - present worked at Social Club Restaurant on 23 floor Main responsibilities: - Took reservation from guest - Welcomed guests to the restaurant and escorted guest to the table - Showed the food menu ( set menu or Alar cart menu), baverage menu and wine list - Took order ( presentation about food, baverage and wine) - Served everything profesionally, always follow 5 star standard - Helped present payment to the guests - Handled customer complaints and dealt with complaints