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Chuyên trang đào tạo 
Việc làm thêm
Nguyen Thi Kim Anh
369 Lượt xem hồ sơ
Nữ, 06/03/1902, 123 tuổi
120/6 Le Lai, Ben Thanh ward , Dictrict 1, HCMC
Cập nhật: 20/04/2021
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Từ 3 đến 5 năm
Giám sát
12 - 20 triệu
Tiếng Anh (Giỏi)
5 sao
Kinh doanh & tiếp thị
Giới thiệu bản thân
Trình độ học vấn chuyên môn
IUH
Finance and Baking faculty - Đại học
2010 → 2014
Kĩ năng
| Logic Thinking and Creativitive | |
| Communication | |
| Teamwork | |
| Complex problem solving | |
| Office |
Kinh nghiệm làm việc
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Bai Truong, Phu Quoc
( Travel Agent - Corporate - Meeting & Event Segment from Nov 2018 to March 2020). - Responsible for Corporate and Travel Agent Room Sales for the hotel. - Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals. - Identify new markets and business opportunities and increase sales. - Represent Hotel in various events and exhibition. - implements all sales action plans related to my market areas as outlined in the marketing plan . - Conducts daily sales calls and arrange site inspection trips to hotels by corporate and travel agent clients - Provide the highest quality of service to the customer at all the times. - Participates in sales calls with members of sales team to acquire new business and/or close on business. - Able to supports hotels service and relationship strategy , driving customer loyalty by delivering service excellence throughout each customer experience. - work closely with Line Manage to ensure proposed rate negotiations meet the budget of the clients - Develop strong relationship with on internal team to ensure working in unity and always striving to achieve the same goals. - Accompany sales team in sales call to potential clients to assist in development of the account and to access the effectiveness and sales skill of the sales person. - Attending all department and hotel meetings as necessary. - Targeting key accounts potential for the company. - Builds and strengthens relationships with existing and new customers to enable future bookings, Activities include sales calls, telemarketing, entertainment, ect. - closely following up on all business leads within a 24 hour response time line to clients. - Maximize all Conference & Events revenue opportunities. - Review sales and other revenue generating business plans, identify gaps, ensure proactive measures to fill hotel and conference space capacity , and meet set targets. - contribute to the selling strategy of the hotel and manage the departments so that Team Members adhere to the strategy. Office Public Speaking - Understand the competitive marketplace and implement approaches to ensure the hotel stays competitive in the local market. - Ensure the Sales Team is developed effectively and embraces a culture of high quality standards and proactive selling.
Assistant Sales Manager tại Villa Song Saigon
2/2016 → 11/2018 (2 năm 9 tháng)
197/2 Nguyen Van Huong , Thao Dien , Dict 2
- Assist in drawing up the marketing plan annually with the Sales Manager/ DOS (including section on Corporate Accounts). - Keeps a record on former, existing, potential clients and a profile of each of them. - Organizes regular visits in accordance to a predetermined plan. - Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month. - Presents a summary of his/her visits to the Sales manager on a weekly basis (Weekly Sales Plan) prior to and after the week is completed. - Ensures that the invoicing effectively corresponds to all services agreed upon and rendered. - Ensures that all new clients have no negative credit references. - Records all daily sales calls. - Records the statistics of his/her accounts. - Submits production reports on his/her list of accounts on a monthly basis. - Keeps himself/herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, Banqueting etc.) - Sets, in conjunction with the Director of Sales & Marketing and Sales Manager, currents rates as charged by the hotel. - Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis - quarterly or more often if need to be). - Promotes the hotel as often as possible through entertaining, conduction, site inspections, and presentation etc., of the hotel.
Hotel Manager tại Hong Han Hotel
1/2011 → 2/2016 (5 năm 1 tháng)
238 Bui Vien
- Check-in / check-out proceduring - Visit resorts to ascertain accommodation quality and suitability - make good relationship with clients and communicate to bring good feeling about hotel, HCMC and Vietnam to Clients ( always stayed 4th-6th on Tripadvisor page during working in 5 years) - Answer phone and handing guest complaints/request/question - Train new staff - negotiate and make contract with Online Travel Agent ( Agoda, Booking.com, Expedia , ect...) - Agree service levels, contracts and costs confirming customer names with airlines/hotels - Write email to customer to sale room, confirm reservation, answer all question from clients. - Collect, evaluate and respond (as appropriate) to customer feedback. sending customer comments to general managers to overcome weaknesses- Organizing group tour or private tour . - Raise monthly profit for Company.
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