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Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
Tiếng Anh (Khá)
4 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Open University
(Specialty English) - Đại học
1993 → 2020
- Graduated in University (MBA English, CHSP – Certified Hospitality Sales Professional, CHA – Certified Hospitality Administrator) - Graduated the professional courses of AHLEI – American Hotel & Loding Educational Institute. - Graduated the PTI International business school (CEO & Sales – Marketing Director) - Certified the art of leadership by Cross Plus Institute. - Certified the course of SEO, website, marketing online for hotels/ Resorts. - 20 years of experience in Business, Marketing and sales management. - Experience of sales plans, advertising, trainning and relationships with real and potential customers. (Travel agents, Corp customers, Sales online & oversea agents) - 12 years of experience about Travel agent (Inbounds, Outbound & Team Building tours, Mice tours and Domestic tours) - Working under high pressure, Innovation, harmony, passion for the job. - Good Communication, good presentation. - Ability to organize the package tours, team building, events, Mice for all type of guests. - Leadership the sales team of Travel agent as Team building indoor & outdoor, trainning programs, domestic and outbound, inboud tours.
Kĩ năng
| Quản lý | |
| Adobe Photoshop | |
| Thiết Kế - Mỹ Thuật | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc | |
| Quản lý |
Kinh nghiệm làm việc
Director of Sales and Marketing tại White Sand Doc Let Resort
7/2004 → 5/2010 (5 năm 10 tháng)
Nha Trang
1. Make a sales plan for whole Resort activities. 2. Make a short and long term planning advertisement and sales. 3. Prepare monthly pace reports and three month forecast. 4. Develop and conduct persuasive verbal sales presentations to propective clients. 5. Meet with and entertain clients some of which will require travel. 6. Communicate both verbally and in writing to guide the staffs. 7. Organize and / or attend scheduled Sales department and related meetings. 8. Control and manage TAs and Corp key account. 9. Identify potential Accounts and business opportunities for the company. 10. Ensure a high level of exposure for company through direct sales solicitation telephone contact and written communications.
Director of Sales and Marketing tại Golden Coast Resort & Spa
5/2010 → 5/2021 (11 năm )
Phan Thiết
1. Coordinating with top management, worked closely with the general manager and other department heads, often on a weekly basis, to ensure that all the sales needs of the property are being met. 2. Administering a sales support system. Managing an efficient filing system, written policies and procedures, and an effective paper flow for correspondence. Ensure that all sales systems are operating smoothly or that needed corrections are made. 3. Trainning the sales staff. Often responsible for initital trainning, but must also continue to coach and counsel the sales staff. It is up to the director of sales to identify weak areas ans see that the sales staffs corrects them. 4. Setting sales targets. A good director of sales determines specific target clients in each market segment and ensures that sales calls are tailored to meet the needs of potential clients. The director of sales also evaluates business potential and steers the sales staff to lucrative areas. 5. Evaluating sales progress. It is up to the director of sales to have a written sales plan with definite goals in order to measure progress. 6. Evaluating sales procedures. Decide to eliminate a few non-productive sales meetings to make more time for selling. Communicate with both sales staffs and management, and if there are any problems that need to be arbitarted. Director of sales is competent in all of these duties,and ensure that the sales office runs smoothly. 7. Revenue management to decide the price structure based on the date, season, day of the week, competitive situation and the potential of the group. 8. Training the sales team how to reach Travel agents and Corp guests. 9. Set up and promote to all channels of sales online (OTA) 10. Made the marketing plan and business plan for whole resort’s activities. 11. Coordinate all promotional materials, establish a good public image for the property and help select advertising media for the property. 12. Reporting the business results for Owners



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