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Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
30 - 40 triệu
Toàn Quốc
Tiếng Anh (Khá)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
| Quản lý | |
| Quản lí thời gian | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc | |
| Teamwork | |
| Giao tiếp |
Kinh nghiệm làm việc
F&B Manager tại Maple Hotel
1/2019 → 12/2020 (1 năm 10 tháng)
Nha Trang – Khanh Hoa
- Business fields: buffet restaurant, room service, banquet - conference, sky Bar and lobby bar; - Manage and operate buffet restaurant, à la carte, party - event, bar, in-room dinning; - Organize, manage and monitor for smooth business operation of high quality service and obtain monthly, quarterly and annually business target; - Coordinate with other departments to ensure smooth business operation; - Set up business strategy quarterly and yearly, set specific plan for each month; - Inspect and supervise the preparation, assignment, and quality assurance of F&B services at each outlet. Ensure food hygiene, labor safety, fire prevention and security; - Instruct F&B team members on party and event decoration according to hotel standards and levels and upon guests’ request; - Monitor the quality of kitchen outputs and coordinate with Executive Chef to improve the quality. ** During the working period, I built featured menus for food and beverages, trained service skills, upsale skills, and skills for handling customer complaints effectively to F&B team members.
F&B Director tại Sun world Fansipan Resort
12/2020 → 6/2021 (6 tháng)
Sapa – Lao Cai
- Business scope : Buffet, Ala carte, Vending machines, Fastfood, Event organization; - Manage outlets: buffet restaurant, restaurant for big guest groups, fast food model, snack bar, vending machine; - Setting up a team, recruiting, training, coaching and managing operations (the entire service team and kitchen team) at Sun world Fansipan resort; - Building and setting up processes and procedures for buffet restaurants, restaurant for big guest groups, fast food models, snack bars, vending machines; - Prepare and execute the operation plan for the promotions of the F&B Department; - Control cost and price for food and drinks; - Control daily and monthly inventory; ** During the working period, I equipped the team with skills and increase professionalism in customer service, strengthened the service process. I also arranged works in a new order to increase efficiency (saving time, manpower, and cost). I organized of work of F&B department with a more specific plan of clearer orientation.






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