My name is Tran Kim Ngan, but you can call me Kim as my foreign name. I have 9 year working in Food & Beverage industry, does not mean only Food & beverage, I have full skill of customer service, negotiation, well observation, up-sell & cross-sell, cost control, manage team and work flow. Beside, I have been challenge myself to run own business, really understand the start up mind set. Planning for marketing strategy. In my previous job, with full skill of customer service, I been tried to move into logistic industry as customer service, learning about NETSUIT systerm to support. Average 50 email reply per day to the customer, there is full of US market.