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Trên 20 năm
Tổng giám đốc/ Giám đốc
Trên 60 triệu
Toàn Quốc
Tiếng Anh (Giỏi)
500 - 999
Quản lý, điều hành
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Superior School of French cuisine
Ecole Supérieure de Cuisine - Khác
1985 → 1987
Kĩ năng
| Quản lý | |
| Quản lí thời gian | |
| Training and Development | |
| Tổ chức công việc | |
| Kỹ năng bán hàng, phục vụ khách hàng |
Kinh nghiệm làm việc
Resident Manager tại SWISSOTEL BEIJING
1/2018 → 12/2018 (10 tháng)
CHINA
• F&B department Revenue increase by 2% Vs Budget Improved all FB outlet, update as per Swissotel Standard. Implement hygiene meeting with strong follow-up (audit score increases by 12% Vs 2017) Development of chef & F&B assistant with change of mind. Review all marketing plan, organize promotion. • FO/ Room/ Rev & distribution/ Guest Experience/ Eng. /Security/Spa, Fitness Revenue increase by 6% Vs budget Implement guest experience meeting and development of quality control for all department. Improving engineering maintenance check. Improving all training related to security department issue for all department with clear schedule. Focus on rates, analysis and yielding making a new strategy to compensate the loss of 2 air crew’s companies by increasing ADR + 7.2% Vs budget. Development of Fitness & Spa (team spirit/maintenance) Implement the integration development of LCAH brand standard/ACDC/CXC Setting of goals and objectives to the division heads.
Resort Manager tại Movenpick Resort Cam Ranh
4/2019 → 5/2021 (2 năm )
Khánh Hòa
• Part of pre-opening and opening team • Follow-up day by day the construction with Owning Company. • Purchase of all hotel equipment. • Recruitment and development of head departments and all employees. • Setting up, implementation and standardization of All department. • Implement all security standard as per National & International regulations). • Implement all hotel brand standard and Accor tools with the team. • Implement all training related to each department. • Working on all strategies to promote the property. • Setting of goals and objectives to the division heads. • Review all marketing plan, organize promotion. • Conduct detailed daily, weekly, and monthly reviews of hotel operations, analyzing sales data and takings to identify opportunities for improvement.



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