My name is Tran Thi Hue. I graduated from National Economics University in July 2017 with a major in Tourism and Hospitality management. Besides studying, I have joined the Volunteer Team of the university. We usually hold meetings and organize work in teams to carry out our tasks. These activities have helped me to develop my teamwork ability and be aware of as well as fulfill my responsibilities effectively. In my recent position as a Sales and Customer Service Executive at Vingroup ( Vinpearl Joint Stock Company /E-commerce Department), I have had opportunity to learn about appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability, expedite the resolution of customer problems and complaints to maximize satisfaction. Furthermore, I achieved sales targets and outcomes within schedule and coordinated sales efforts with team members and other departments