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Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Duta Persada Yogyakarta
Cruising & Hospitality Management - Trung cấp
2012 → 2013
Food & Beverage Service Specialist
Kĩ năng
Leadership Skill | |
Administration | |
Human Resources | |
Inventory Management | |
Restaurant Management | |
Microsoft Office | |
PHOTOSHOP | |
Sales & Marketing | |
Communicating | |
Costumer Focus | |
Business Sense |
Kinh nghiệm làm việc
Waiter/Cashier tại LE MERIDIEN AL AQAH BEACH RESORT FUJAIRAH, UNITED ARAB EMIRATES
12/2012 → / (12 năm 9 tháng)
Fujairah, United Arab Emirates
5 star hotel with total of 20 floors with 207 rooms, 11 Suites, 8 Meeting rooms, 7 F&B outlets. Working in room dining service as waiter/cashier and rotating job as mini bar attendant. Delivering daily welcome amenities for assigned room and managing the minibar items of all the rooms. Handle daily operation including taking the order by telephone as room service line, delivery food and handle payment with the standard operation. Familiar with OPERA system and Micros POS.
Outlet Supervisor/ Outlet in-Charge tại KEMPINKSI HOTEL AJMAN - UNITED ARAB EMIRATES
2/2015 → 1/2017 (1 năm 11 tháng)
Ajman, United Arab Emirates
Kempinski Hotel Ajman, first five-star hotel in Ajman province under International luxury hotel management features 182 rooms and 11 Restaurants and Bar. Working in several outlets: Café Kranzler (All Day Dining/Main Restaurant with over 700 covers daily), Café on First (Lounge & Bar) and Zanzi Bar (Beach Bar & Restaurant) and being in-charge in absences of the outlet manager. Responsible of various duty involved restaurant operations; costumer service, food safety, cash register, staff schedule, menu engineering, inventory, forecast and budget and monthly report. Leading the team by example and provided training development program. Working with different cultures and managing them in different way.
Restaurant Manager tại LA SIESTA RESORT & SPA, HOI AN - VIETNAM
11/2017 → 8/2017 (3 tháng)
Hoi An, Vietnam
A boutique retreat a stone’s throw from the old town of Hoi An. La Siesta Resort & Spa is split over two wings. The 70-roomed west wing and the east wing features 8 terraced townhouse villas accommodating 37 classic suites. Manage 3 outlets: Temple Restaurant (Western Cuisine), Pool Bar and Room Service. Enforce quality and safety, train and lead team in the delivery superior customer service. Implemented a new fine dining concept adopting cultural background in high standard catering experience.
Club Operation Manager tại HOI AN ECO LODGE & SPA,VIETNAM
4/2018 → 4/2018 ()
Hoi An, Vietnam
PRE-OPENING of Eco Lodge property in Hoi An, Vietnam. It is split into two hotels – Premium rooms ‘Club at Hoi An Eco Lodge’ which is created exclusively of 15 Suites and the family-friendly ‘Hoi An Eco Lodge’ which have 46 rooms. Overseeing 35 staff, including 4 department head and manage the entire Club Suites operation. Involve on facilitating financial operation forecast, effective communication between departments, setting up policies and procedures operation, recruiting, coaching and departmental training. Setting up the Butler Service including the creating the SOP. Working direct with the General Manager and Owner representative, including master plan architecture design of the hotel.
Restaurateur/Restaurant Owner tại VOI’S KITCHEN & BAR, HOI AN - VIETNAM
1/2019 → Hiện tại
Hoi An, Vietnam
A casual dining restaurant provide European cuisine concept with touch of Vietnamese influence with50 seats capacity. Creating the whole concept of the restaurant: design, operating supplies & equipment, standard operating procedure, menu development, marketing and financial report, development costumer service relationship. Responsible of the overall business operations, administrative duties from purchasing, inventory and expenses. Plan and execute the forecast and budgeting, and boost sales and customer service satisfaction.