IT Specialist tại Wyndham Grand Phu Quoc

9/2022 → Hiện tại

Phú Quốc

Oversee the maintenance and enhancement of IT infrastructure, ensuring optimal performance, security, and reliabilityof all systems Lead the technology service team in managing day-to-day operations, including system monitoring, datamanagement, and technical support for both staff and guest Ensure compliance with data protection laws and IT security best practices, managing cybersecurity measures toprotect data and systems Interacting with internal clients on all levels to help resolve IT-related issues and provide answers in a timely manner,identify needs and evaluating alternative business solutions Prepare and manage the IT department’s budget, ensuring cost-effective allocation of resources for CFC facility PROJECT EXPERIENCE Hotel reopening - Mercure French Village Bana Hill | Jan 2022 - Apr 2022 Lead and coordinate with IT and technical teams in managing and installing TV, telephone, computer, wifi, camera, audio,POS systems in guest rooms, cashier counters, restaurants, and reception desks throughout the hotel Hotel pre-opening - VinHolidays Infinity | Oct 2022 - Nov 2022 Coordinate with ITM of hotel to install systems, integrate new systems and deploy technology, ensuring timelycompletion: Deploy, install, configure and checklist Opera, Symphony, switchboard, wireless network and infrastructure Network upgrade - VinHolidays Fiesta | Dec 2022 - May 2023 Manage IT projects, including system upgrades, new system integrations, and technology rollouts, ensuring they are completed on time and within budget: Deploy, install, configure and monitor network, switchboard recording system,upgrade FTTH to Internet LeasedLine. Responsible for the entire information technology system in the hotel System changes and upgrades - Wyndham Grand Phu Quoc Coordinate with Finance, Engineering, FB, HK, Entertainment, FO, Spa, Kitchen, Reservations, Sales and Marketing departments to implement Opera, Symphony project to replace CiHMS system | Jun 2023 - Oct 2023 Lead and coordinate with VNPT and engineering teams in configuring and installing the infrastructure of the MyTV system including: switches, network cables, set top boxes | Nov 2024 - Feb 2025

Senior IT Officer tại Mercure Danang French Village Bana Hills

6/2019 → 9/2022 (3 năm 3 tháng)

Đà Nẵng

Supervise and maintain the stability of the whole IT system in the hotels Assist the IT Manager/Assistant It Manager for the correct installation of technical IT, telecoms and audiovisualequipment and ensures it is in good working order Work effectively with all the systems and applications used in the hotel Interacting with internal clients on all levels to help resolve IT-related issues and provide answers in a timely manner,identify needs and evaluating alternative business solutions

First prize in lecturing the book "How to win friends and influence people"

10/2021

Đây là cuộc thi đọc và hiểu cuốn sách Đắc nhân tâm, sau đó sẽ thuyết trình những nội dung trong cuốn sách cũng như cách áp dụng nó vào thực tế. Tôi là người đã đặt tên cho nhóm, đọc sách, làm slide và cũng là một trong hai người của nhóm thuyết trình cuốn sách này và đạt được giải nhất.

Employee of the month

4/2021

Sau một thời gian làm việc tôi đã học được nhiều kiến thức và kinh nghiệm. Đến tháng 4 năm 2021, được sự công nhận của các trưởng bộ phận cũng như đồng nghiệp tin tưởng bầu chọn làm nhân việc xuất sắc nhất của tháng.