IT Infrastructure Maintenance and Deployment Staff tại FPT Telecom Khánh Hòa

1/2018 → 11/2019 (1 năm 10 tháng)

Nha Trang

• Report to: Technical Division Director Be responsible for deploying and maintenance for business and individual customer. • Connect fiber connection from fiber station to customer’s place and ensure good signal. • Setup end-user network devices and guide user how to use them • Use dedicated software to manage customer fiber connection. • Recover emergency troubles for customer. Projects/ Achievements: • Experience deployment and maintenance in fiber infrastructure for business and individual customer.

Assistant ITM tại Wyndham Garden Cam Ranh

1/2022 → 9/2024 (2 năm 8 tháng)

Cam Ranh

• Report to: IT Manager • Set up a new property. Be responsible for maintenance server, switch, PABX, NAS, SAN, AP,… • Hardware maintenance: Dell Server, SAN Storage, Aruba Switch and AP, Yealink PABX, Synology NAS. • Software maintenance: Microsoft Office 365, Windows Server 2022, Oracle Opera PMS, Simphony POS system, IPTV system, Infor Sun system, Material Control System, Monitoring system, JDS Call Accounting system, VMware, Symantec Antivirus Endpoint. • Create SOP for IT Department. Projects/ Achievements: • Successfully led the IT team during the pre-opening and operational phases of the resort, ensuring all IT systems were set up and running smoothly. • Managed and mentored a team of IT staff, overseeing day-to-day operations, problem-solving, and system maintenance. • Ability to manage all IT systems at resort. • Co-working with contractor to setup all the systems at resort. • Have knowledge with budget and proposal.

IT Executive alternative IT Supervisor tại Alma Resort

11/2019 → 1/2022 (2 năm 2 tháng)

Cam Ranh

• Report to: IT Manager • Pre-Opening a new property. Be responsible for maintenance server, switch, PABX, NAS, SAN, AP,… • Hardware maintenance: HPE Server, SAN Storage, Alcatel-Lucents Switch, PBX, AP, Wifi Controller, Qnap NAS. • Software maintenance: Microsoft Office 365, Windows Server 2016, Oracle Opera Hotel PMS, Shiji Infrasys POS system, RFID, Hotelza IPTV system, Infor Sun Accounting system, Material Control system, Vingcard Doorlock Key card system, PRTG monitoring system, JDS Call Accounting system, VMware, Trend Microsystem Endpoint Antivirus. Projects/ Achievements: • Checking and handover all infrastructure from contractor. • Experience in operation hospitality software and infrastructure in the resort.

Supervisor of the month at Wyndham Garden Cam Ranh

12/2023

Supervisor of the month at Wyndham Garden Cam Ranh