Club General Manager tại Fitness First Philippines, Inc.

8/2004 → 10/2014 (10 năm 1 tháng)

Manila, Philippines

Main Responsibilities: - In-charge for the Pre-sales of the Club including recruitment, marketing activities, lead generation, pre-sales offer, commissions, tie-ups. - Created new payment options that will help drive revenue and generate new business and increase membership base. - In-charge to Manage, Train, Motivate and Control the Sales Team to deliver Club Specific Sales Targets based on New Member Units (NMU). - Manage Financial Aspects of the Business Unit with quarterly and yearly budget forecasting. - EBITDA Management on Membership, Personal Training, Spa, & Retails. - Manage the Net Member Movement of the Club to increase total active membership base and for the profitability of the business. - Maintain the Quality of Service in the Club through daily and weekly monitoring of Maintenance Log Book on Facilities and Equipment of the Club. - Profit & Loss (P&L) Management, responsible for the cost cutting measures and practices to ensure the finances are used wisely without causing any detriment to the members. - Create weekly, monthly, quarterly events for members to build advocacy and create waving fans and build Ambassadors from Members. - Drive revenue on Membership Sales, Personal Training, Spa Services and Net Member Movement of the Club. - Bring new corporate accounts and create corporate wellness activities, including community brand awareness. - Build relationship to the building management and work on some partnerships and tie-ups. - Conduct sales training for Club Managers, Sales Managers, Membership Consultants and Therapists. - Implement New Marketing approach for the branch by setting up marketing booth in the park, malls and nearby food courts to attract new clients. Salary: $2,600 basic + $400 car allowance + 13th month pay + commissions and bonuses worth $1,500-$3,000 per month + telephone allowance + 14 days paid annual vacation leave and 14 days paid sick leave + Philhealth + SSS. Reasons for leaving: Cost Cutting by reducing the long term employees in the company.

Regional Sales Director tại Elite Fitness - BIM Group

12/2015 → 9/2020 (4 năm 9 tháng)

Hanoi, Vietnam

Main Responsibilities: - Responsible for the development and sales performance of all 14 Clubs both in Hanoi, Ho Chi Minh City, Ha Long, Vinh City & Danang; - Provides leadership towards the achievement of maximum profitability and growth in line with company vision and values. - Establish plans and strategies to expand the customer base in the various areas, and contributes to the development of training and educational programs for Sales Team. - Achieve established Sales Target for the Group. - Work on corporate wellness program catered to companies’ needs. - Develop and train middle management to understand the business to make it more profitable. - Handles the club set up / pre-opening. - Designed Company Standard Operating Procedures, and Sales Policies & Procedures. - Worked closely with Marketing and board of directors in setting up targets for the whole club. - Work closely with corporate accounts, tie-ups and partnerships. - Provide Member Engagement Activities to retain members and build advocacy. - Provide Sales Training for the Sales Team. - Define and direct marketing programs for demand creation, lead generation and interface with sales for lead tracking and management. - Develop and manage the Company’s entire sales budget for the year. - Develop and track metrics and success criteria for all sales and marketing programs and activities. Salary: $6,000 net salary + $1,000 housing allowance + telephone & transportation allowance + 21 days annual leave + flight ticket to my home country + commissions & bonuses. Reason for leaving: due to impact of the pandemic, the BOD did a restructuring and i decided to move back and work in the Elite Fitness Vinh Trung Danang to support the plans and initiatives of the management.

Senior Club Manager tại Elite Fitness - BIM Group

9/2020 → 9/2021 (1 năm )

Danang City, Vietnam

- Managing the club to deliver excellent results and achieving highest operational standards in accordance to company’s brand, product and services. - Driving, delivering and monitoring the commercial performance of the business. - Managing controllable budgets to maximize EBITDA and year on year growth. Cutting down on all excess wastage and unnecessary expenditure. - Leveraging ideas and best practice processes to ensure results are achieved. - Developing business processes and procedures to make them more efficient. - Developing and implementing creative selling techniques. - Driving the sales and marketing strategy. - Creating an operating environment that assures consistent high performance. - Involved in mentoring/ training of new staff for the company. - In charge of all departmental procurement. - Setting additional recruitment, appraisal and line management processes. - Overseeing the performance of various departments and functions to be in line with achieving the KPIs. Achieving MOM revenue. - Plan, prepare and execute the crisis management action plan during the pandemic. Salary: 80 million + housing allowance + telephone and transportation allowance + commissions and bonuses + 15 days annual leave + flight tickets to my home country + medical & social insurance. Reason for leaving: end of contract, company didn't renew it due to pandemic and the prolonged lockdown that affects the business financial aspects.

Kenda Johnson - COO, previous COO of Elite Fitness

Golds Gym Indonesia

kenda.johnson@yahoo.com - +12084161476

Shanthi Shum - Club Manager

Elite Fitness - Hanoi, Vietnam

shanthishum@gmail.com - +84912688066

Nad Joseph Myan - Franchise Director, previous CEO of Elite Fitness

Evolution Wellness, Asia

nad.myan@evolutionwellness.com - +16464692675 / +60172360676

Steven Loh - COO

Elite Fitness - BIM Group

steven.loh@elitefitness.com.vn - +84902185436