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Từ 3 đến 5 năm
Giám sát
12 - 20 triệu
HCMC
Tiếng Anh (Giỏi)
5 sao
Nhà hàng/ Bar/ Pub
Giới thiệu bản thân
Trình độ học vấn chuyên môn
International University - VNU HCMC
Hospitality Management - Đại học
2013 → 2017
School of Business Youth Union - International University Vietnam National University HCMCSchool of Business Youth Union - International University Vietnam National University HCMC Take a role as Organizational Board in some event below: - BA Teambuilding 2013 - An outdoor activity for over 200 students at Cần Giờ Beach. - Global Me 2013 - An eloquence contest that attracts more than 150 candidates wide city. This contest was sponsored by British Council Vietnam. - Welcome Freshmen 2014 - An event to welcome over 700 Business Administration students in school year 2014-2015. - BA Teambuilding 2014 (Leader of the event) - A teambuilding event for over 350 Business Students at Madagui. - White shirt for children - A charity event which were raised many sponsorship from Thiên Long, LORÉAL. With the target 1000 white shirt, we had raised nearly 4000 ones. Together with the members of BA Youth Union, we went to 3 provinces on South area such as Dak Nong, Binh Phuoc, Binh Thuan to help and bring smile to those children. - And many school scale event which helps International University students to develop themselves on both team-building event and academic program
Kĩ năng
Kinh nghiệm làm việc
Analysis Executive cum Personal Assistant tại ORC COFFEE PASSION GROUP
1/2021 → 2/2022 (1 năm 1 tháng)
Hồ Chí Minh
1. ANALYSIS EXECUTIVE Collect and analyze CRM data to generate Business Reports (Revenue, Tickets and Promotions). Based on these data that can propose local marketing programs. Prepare weekly operation updates for Board of Directors. Analyze monthly P&L of each location to evaluate thier efficiency. Prepare monthly and quarterly Beverage Trending report of each location to propose adjust menu accordingly. Analyze capex and opex usage's efficiency to propose Feasibility Study of upcoming stores. Other ad-hoc tasks. 2. PERSONAL ASSISTANT Handle leasing contract for upcoming stores. Handles Insurances (Property and General Liability) for upcoming stores. Assisting COO to manage time and control work. The focal point for receiving information, signing and feedback documents of departments, individuals in the company. Managing and coordinating activities of receiving and conveying information of COO to the units inside and outside the Company to ensure smooth, prompt and timely, the right subjects, accurate and confidential. Scheduling, preparing agenda and meeting materials and type minutes for various meetings; Support to translate Vietnamese to English or vice versa. Supporting in Booking and arranging travel, transport and accommodation. Reminding the manager/executive of important tasks and deadlines. Following up with department heads to make sure work get done on time. Conducting or preparing any research/report that the Directors may require. Other tasks as assigned.
Team Leader tại Park Hyatt Saigon
5/2019 → 9/2020 (1 năm 4 tháng)
Hồ Chí Minh
TEAM LEADER - SQUARE ONE RESTAURANT FRONT OF HOUSE Handle all guest and internal customer complaints and inquiries, following through to make sure problems are resolved satisfactorily. Supervise the Operation to ensure that it is managed well by the respective outlet associates and functions to the fullest expectations. Ensure that maximum brand standards are reached. Monitor food and beverage products served throughout the operation, provide feedbacks approriately. Recommend food and beverage combination and upsell alternatives. Ensure the outlet is cleaned and organized both at the front and back of house. In charge of Hosting Le Petit Chef show. (https://lepetitchef.asia/park-hyatt-saigon) 2. BACK OF HOUSE Train the new staffs about Brand standards and Restaurant standards. Main in charge of the bar - Beverage Cost Control Report and Inventories. Propose new drink recipes and promotions.
Food and Beverage Specialist tại Park Hyatt Saigon
9/2017 → 5/2019 (1 năm 7 tháng)
Hồ Chí Minh
FOOD AND BEVERAGE SPECIALIST OPERA RESTAURANT and SQUARE ONE RESTAURANT Provide exceptional services to guests and internal customers in other department at all times to maintain positive interactions with good working relationships. Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. Recommend combinations and up sell alternatives. Act as a Leader for small events and be available to guests especially during set-up, coffee breaks and meal breaks. Carries out any other reasonable duties and responsibilities as assigned