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Trần Thị Hoài Thu

Trần Thị Hoài Thu

Hồ sơ 5 sao 143 Lượt xem hồ sơ

Nữ, 17/09/1983, 42 tuổi

Đống Đa, Đà Nẵng

Cập nhật: 08/04/2022

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Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Đà Nẵng
Ngoại ngữ
Tiếng Anh (Giỏi), Tiếng Nhật (Khá)
Quy mô công ty lớn nhất từng làm
5 sao

Giới thiệu bản thân

Trình độ học vấn chuyên môn

Đại học Duy Tân Đà Nẵng

Quản trị kinh doanh - Đại học

2007 → 2009

Đại học Ngoại Ngữ Đà Nẵng

Cử nhân ngoại ngữ - tiếng Anh - Đại học

2001 → 2005

Kĩ năng

Quản lý
Quản lí thời gian
Kỹ năng bán hàng, phục vụ khách hàng
Training and Development
Tổ chức công việc

Kinh nghiệm làm việc

Admin & HR Officer cum Inpterpreter tại DANANG PROJECT IMPLEMENTATION UNIT OF DANANG

8/2007 → 5/2015 (7 năm 8 tháng)

Đà Nẵng

- Make recruitment plan for PIU, support and take part in job recruitment process: collect job descriptions from internal departments, work to understand the requirements for each position, draft recruitment notice. - Search and apply best recruitment channels to save cost and bring high effectiveness. - Develop and implement policies such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management; - Translate project’s documents: Contracts, No objection letters, Bidding documents, Memos, Reports, etc… - Follow up progress of bidding packages, receive Proposals, contact with bidders during bidding process for information clarification; record project procurement and contract implementation documents as assigned. - Support Project Management Dept. in planning, organizing, supervising training programs, study tours of the project as assigned. - Contact suppliers upon request of Project Management Dept. - Take part in evaluating Proposals of Bidders during the Bid evaluation process. - Take minutes of meetings, and disseminate to all related parties. - Compose letters, memos, reports and and distribute to other Departments, Bidders on time. Keep track of when recurring reports are due and meetings are scheduled, including maintaining lists of recipients and/or participants. - Be in charge of foreign guest welcoming activities, making and extending visas for foreign Bidders, Consultants. - Be in charge of administrative/ secretarial works: book flight tickets, hotel for Leaders, experts; receive incoming correspondences and deliver outgoing correspondences; arrange vacation tours for employees. - Set up and maintain project’s soft copy files and hard copy files.

Admin & Human Resource Manager tại FISHER’S SUPERKIDS ENGLISH CENTER

9/2015 → 3/2016 (5 tháng)

Đà Nẵng

* Admin related works: - Manage the delivery of incoming and out-going correspondences. Receive, handle and draft response letters - Archive and manage Correspondences, Contract, Decisions, company legal documents. - Meet with officials from State Departments come and work at Company - Manage team of 4 cleaning ladies, 2 security men, 1 maintenance man. Coordinate administration works such as: electricity, water supply, maintenance works to ensure a clean, beautiful building and in good operation. - Send periodical reports to local state Departments - Manage company’s assets and equipments. Do the inventory and maintenance works periodically. - Support and guide foreign Teachers and staff on using machines, equipments, stationery ordering, building and parking. - Manage the delivery of stationery to all Departments sufficiently. - Coordinate and manage the procurement of gifts, necessary things for events, offsite classes, picnic, retreat.. - Organize and run all staff meeting monthly. * Human resource related works - Manage and control the compliance with company’s regulations and take note non-compliance cases. Remind and inform Department heads when staff do not comply with company’s regulations. - Remind and control regulations on dress code, behavior, communication of foreign teachers and staff - Create, archive and manage human resource documents: staff records, contracts, decisions - Control the processing of visa, work permit and residence card for foreign Teachers. - Execute company policies: salary, bonus, benefits and compensation, vacation days, over time, uniform…. - Organize monthly cook-out, picnic, retreat to all staff. Create a good working environment. - Manage vacation days and overtime hours of foreign teachers and VN Staff - Meet with Teachers and staff who go to work late, no clock-in, clock- out and give solution for next time - Manage staff’s resignation: control the process of job handing over. - Update personal information of all staff to the personnel management software. - Make plan for the recruitment of employees: define criteria for recruitment, choose effective recruitment channels, follow up recruitment process. - Discuss with candidate about: salary, job description, working conditions, benefits…before start working. - Make orientation for new staff: company regulation, culture, dress code, behavior. - Work directly with foreign teachers by email to guide and support them with: visa process, paperwork for work permit, residence card. Finalize starting date, arrival date for picking up and hotel booking. Inform relevant Dept.s to coordinate. - Send reports to local State Departments on the residence of foreigners

Human Resources Manager tại BLUESUN HOTEL

3/2016 → 12/2016 (9 tháng)

Đà Nẵng

- Manage the operation of human resource department including administration and HR related works. - Maintains the work structure, maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection, conducting and analyzing exit interviews, recommending changes. - Establish and conduct orientation and training programs. - Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; - Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures. - Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records. - Be in charge of managing C&B works: social insurance, health insurance, unemployment insurance and personal income tax; - Maintain good relationship among staff, build periodical activities for all staff.

Assistant Human Resources Manager tại Ba Na Hills Golf Club

2/2017 → 2/2018 (1 năm )

Đà Nẵng

- Develop, implement and monitor effective human resource policies and procedures, records and forms. - Develop and monitor an employee handbook containing comprehensive information related to being employed at the golf club. - Support HR Manager to implement human resource matters related to their department. - Advertise, interview and appoint staff as required. - Support HR Manager to perform regular performance appraisals. - Monitor the validity of current work permits applying for extensions, renewals or submitting new applications as required in a timely manner. - Work with Executive Chef/Canteen Chef to maintain the quality & quantity of food, safety & hygiene. - Work with Cadena & department heads for checking and maintaining the system to ensure that it can run well and effectively. - To conduct orientation, Introduction to IMG, IMG vision and values and generic training: Hygiene and Sanitary, Grooming for the new and existing staff. - Organize the monthly and yearly staff activities. - Maintain & update information through the Recruitment Fanpage - Monitor any amendments to current human resource related legislation advising the HR Manager of any amendments required to the clubs human resource practices. - To attend various human resource related meetings, and represent the club at external human resource related meetings as necessary

Assistant to Owner cum Human Resource Manager tại Khách sạn Satya Đà Nẵng

3/2018 → Hiện tại

Đà Nẵng

Assistant related works: - Transmit directions/decisions from Owner to GM and Department Heads - On behalf of Owner to held meetings with HODs - On behalf of Owner to work with representatives of local governmental Departments - Meet with HODs to get daily, weekly reports and solve problems raised - Check defect of hotel room facilities and work with relevant HOD to find solutions - Ensure the cleanliness and standard of hotel service from front to back of the house Dept like front desk, kitchen, housekeeping.. - Take care of guests staying at hotel and work with Guest relation department to get their satisfaction - Check guest reviews on pages for tourists like Tripadvisor, Agoda, Booking.com to know their feedback about hotel and have solution for any bad review, then improve hotel service.. - Work with Sales department about sales plan for each period and then work with hotel Owner for suggestion and approval. - Support Onwer to maintain good relationship among Departments and develop a good working environment Human Resource related works: - Make overall recruitment plan for the hotel - Develop salary scale and budget for each position - Draft hotel regulations and policies then submit for approval - Develop training plan of Human Resource Dept.: orientation training, training on policies and regulations. - Build action plan and budget for HR Dept. - Prepare for hotel formalities and certificates - Conduct job evaluations; prepare pay budgets; monitor and scheduling individual pay actions - Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; hearing and resolving employee grievances; counseling employees and supervisors.

Mong muốn về công việc

- Proficient in Microsoft Word, Excel, Power Point. - Fluency in English and basic Japanese - Good at composing English and Vietnamese Correspondence - Good interpretation and translation skill - Soft skills: * Ability to work with team * Flexibility in work * Good organizational skills * Good management skills * Good communication skills

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