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Từ 5 đến 10 năm
Giám sát
12 - 20 triệu
HCMC
Tiếng Anh (Giỏi)
100 - 499
Giới thiệu bản thân
Trình độ học vấn chuyên môn
University of Finance and Marketing
Management of Restaurant - Đại học
2014 → 2018
Kĩ năng
Quản lý | |
Pha chế | |
Quản lí thời gian | |
Kỹ năng bán hàng, phục vụ khách hàng | |
Training and Development | |
Pha chế rượu và cà phê ý | |
Tổ chức công việc |
Kinh nghiệm làm việc
Area Delivery Supervisor tại Nhà Hàng Nhật Bản ZumWhere
11/2020 → 10/2021 (10 tháng)
HCM
Zumwhere Restaurant - Zumstart Company ACHIEVEMENTS and RESPONSIBILITIES: Restaurant Supervisor - Incharging of running smooth business in shift with Zumwhere Standardization, operate well with bar, kitchen and operation. - Having opportunity to increase revenue up to 25% and KPI over 10% than before. - Top 1 on selling cocktail, upgrade upselling skills - Making relationships with our guests - Review staff's roster and assignment by supervisors - Training and evaluting new staffs on board - Being to control goods in and out for bar and kitchen stocks - Guiding staffs to count inventory every month and making sure the loss can be accepted. - Working with kitchen department to solve customer's feedback - Working with CS department to receive bookings and events - Working with back office department as Accountant, Marketing, HR,... to get all jobs done. Area Delivery Supervisor ( New position during Covid 19 lockdown ) - Incharge of opening new store in HCM and Binh Duong - Incharge of 4 delivery stores, solving problems and reporting to HOD - Developing sales up everyday, working with sales team and marketing to ask for ads,... - Controlling delivery partners in sensitive situations to make sure all products can be delivered on time to our customers - Checking QC every store to find out what is missing or need improving ( about ingredients, cleanliness, uniforms, cash and safe,... )
Restaurant Supervisor tại Công ty TNHH Thực phẩm & Đồ uống Belgo
6/2018 → 4/2020 (1 năm 10 tháng)
HCM
ACHIEVEMENTS and RESPONSIBILITIES: Restaurant Supervisor - Incharging of running smooth business in shift with Belgo Standardization, operate well with bar, kitchen and operation. - First Composing all training standard documents for operations - Being a main incharge of launching a new outlet with General Manager. - Recruitment and Training new team members. - Controlling on social pages as high level admin for replying and responding guest's feedback - Making staff's roster and assignment - Training and evaluting new staffs on board - Being a Judge for staff's monthly test - Working with accountant about staff's commission - Being to control goods in and out for bar and kitchen stocks - Guiding staffs to count inventory every month and making sure the loss can be accepted. - Working with kitchen department to solve customer's feedback - Working with CS department to receive bookings and events - Working with back office department as Accountant, Marketing, HR,... to get all jobs done
Assistant Restaurant Manager tại ABV Restaurant & Bars
3/2022 → Hiện tại
HCM
Manager February 2022 - Now ABV Restaurant & Bar ACHIEVEMENTS and RESPONSIBILITIES: Assistant Restaurant Manager ● Contributing on raise revenue up to 35% by upselling skills and making idea for ads marketing ● Retail business of wine and spirits is more attractive and be good on sales than 50% as same period. Admin - Supportting on recruitment for whole departments in restaurant on Hotel Job and social media. - Working directly with Marketing and GM to make idea for any promotions. - Entertaining our suppliers as wine, spirits, beers,... to get any discounts or promotions on. - Processing with some third company to hire cleaners. Searching live band source for new program... Operation & HR - Incharge of running operation during operation time, assign tasks to Supervisors in shift. - Monitoring and supervising all employees in the team about SOP • Participating in inventory bar, ops,... adjust par level depending on the situation, ensuring optimization of raw material costs and other costs. - Making relationships with our guests, the ability of upselling, ratio of guests who is coming back higher 70%, revenue up to 60% than same period. - Being to control goods in and out for bar and kitchen stocks - Guiding staffs to count inventory every month and making sure the loss can be accepted. - Working with kitchen department to solve customer's feedback - Working with FO department to receive list of buffet guests. Following the policy of residence. -Recording the AL, PO, OT, ... based on the company policy issued, work with accountants to align payroll for employees.