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Từ 1 đến 3 năm
Nhân viên
8 - 12 triệu
HCMC
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Washington State University
Hospitality Business Management - Đại học
2018 → 2022
- Learned to deal with legal issues in Hospitality & Tourism Law. - Experienced in working with a team to write a comprehensive marketing plan for a local hotel including marketing mix, situation analysis, competition analysis and suggestions for improvement.
César Ritz Colleges
Hotel and Tourism Management - Đại học
2018 → 2022
- CGPA: 3.94/ 4 - Received Certificate of Merit for participating in Student Adviser Scheme and mentoring fellow students in Economics. - Participated in the Leadership Trophy Competition on international business development for Harvard Business Case. - Experienced in developing a business plan including a marketing proposal (4Ps, SWOT, strategies, distribution channels) for a hypothetical start-up business. - Experienced in organizing an event for up to 200 guests.
Kĩ năng
Sắp Xếp Tổ Chức Công Việc | |
Lắng nghe và xử lý tình huống | |
Giao tiếp thuyết trình | |
Giao tiếp thuyết trình | |
Có khả năng lãnh đạo, ra quyết định và giải quyết công việc tốt. |
Kinh nghiệm làm việc
Online English Tutor tại Langmaster
4/2021 → 10/2021 (5 tháng)
Việt Nam
- Teaching online English Communication classes for Adults. - Designing lessons applying ELC and Flipped Classroom Method. - Designing students' homework. - Designing tests to evaluate students' levels. - Attending training courses given by Langmaster.
F&B Server tại Huit Sushi Restaurant Switzerland
1/2019 → 6/2019 (5 tháng)
Montreux
- Greeting and escorting customers to their tables. - Serving customers, taking orders and handling payments. - Promoting the restaurant's daily menu. - Maintaining the establishment's hygiene. - Responsible for designing the restaurant's dessert menu.
Front Office Operational Intern (Operator, Reception, Concierge) tại Hilton Abu Dhabi Yas Island
10/2021 → 4/2022 (6 tháng)
Abu Dhabi
- Managing a high volume of calls and answering guest's inquiries. - Coordinating with other departments to fulfill guests' requests and generate sales. - Increasing customer satisfaction by ensuring a smooth check-in and check-out process and correct handling of payment. - Handling walk-in reservations, Up-selling when possible. - Assisting Managers with making reports (VIP reports, Ticket Reconciliation, High-Balance Reports) - Assisting in-house guests in making restaurant bookings, transportation arrangement and providing travel information to internal and external guests, adhering to brand standard.
Administrative Officer | Kitchen Department tại Lotte Hotel Saigon
8/2022 → Hiện tại
HCM City
Assisting the Executive Chef with administrative duties including: - Issuing Purchasing Requests and Inventory Requests for daily functions and banquet events, making Liquidation Reports. - Involving with the hiring process of casual labor and junior positions in the Kitchen Department. - Managing Kitchen staff's attendance using Cadena system, compiling data to provide to other departments when required. - Translating documents from English to Vietnamese and vice versa. - Inputting data for Food Recipes, Cost- control Reports and Menu Service Training. - Recording and providing meetings' summaries
Mong muốn về công việc
Giải thưởng
Third Prize
7/2022
I achieved the 3rd prize in "Thuc Hien Uoc Mo"- a contest hosted by Ho Chi Minh Youth Union, Department of Education and Training, and Tuoi Tre Newspaper.
Honor Rolls Awards
2/2022
Outstanding academic performance with GPA above 3.5