A graduate from Tourism and Hospitality bachelor at RMIT University. With almost 3-year experience as a teaching assistant and 1-year experience working in F&B industry, I have learned and developed many necessary skills. These positions trained me to be more detailed-oriented, calm and patient when dealing directly with customers, such as resolving their problems, or managing internal conflicts. I am also a good team player that can cooperate well with others, and while working in Operation team in F&B, I have improved my ability to multitask. With a desire to develop career in this position, although I have not gained ny experience in this field besides the univeristy’s selective courses, I am always eager for learning and improving myself. I believe that this internship opportunity is an important step allowing me to join and contribute to the company.