Bar Supervisor tại Vinpearl City Hotel Hue

5/2018 → 9/2019 (1 năm 4 tháng)

Huế

Set up and control 5 bars in hotel (Sky bar, lobby bar, pool bar, buffet restaurant, signature restaurant)

Bar Supervisor tại Tui Blue Nam Hội An Resort

6/2020 → 4/2021 (10 tháng)

Quảng Nam

Set up and control 5 bars in hotel (Pool bar, lobby bar, buffet restaurant, 2 signature restaurants). Training for associate and creating a lot of activities for customer, such as: afternoon tea, coffee takeaway in lobby, special promotion of the months… Ensures that all employees deliver the brand promise and provide professional guest service at all time. Handle all guest and internal customer complaint and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. Personally are frequently verifies that guests in the Outlet are receiving the best possible service. Achieves the monthly and annual personal target and the outlet’s revenue. Assists in the preparation of the annual business plan for food and beverage. Assists in the monthly reforecasting, involves the respective head of department as appropriate.

The third - prize winner in King of Cappuccino competition

3/2019

The third - prize winner in King of Cappuccino competition

Mr Nguyễn Phú Khánh - Food and Beverage Director

Tui Blue Nam Hoi An resort

khanh.nguyen@tui-blue.com - 090 550 9995