Bar Supervisor tại Détour Restaurant

8/2022 → / (2 năm 10 tháng)

202 Pham Thai Buong, Tan Phong Ward, District 7

- Handling customers complains. - Report any important guest complain to the ARM or RM - Oversee the orientation and training of new employees. - Communicate with guest, other employees or departments to ensure guest needs are met. - Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from store room to bar set up area as required. - Maintain cleanliness and condition of bar, bar unit, tables and other tools, following all set up guidelines. - Briefing with bar staff before start the shift. - Supervise the work of bar staff and other bartenders. - Create a special beverage or cocktail for menu or any promotion. - Taking inventory and ordering supplies or central kitchen to ensure bar is well- stocked.

Bar Captain tại Café Marcel

1/2021 → 7/2022 (1 năm 5 tháng)

19a Ngo Quang Huy, Thao Dien Ward, District 2

- Set up bar area and prepare garnishing glasses. - Taking and take care of the guest. - Selecting and mixing ingredients, serving beverages to customers at bar counter. - Taking inventory and ordering supplies to ensure bar and takes are well-stocked. - Mixing and garnishing and serving alcoholic and non-alcoholic drink. - Handing customers complains. - In charge of opening or closing shift. - In charge of training new trainee and reporting to the bar manager.

Receptionist and Guest Relation tại At Ha’s Yoga

8/2019 → 11/2020 (1 năm 3 tháng)

Dien Bien Phu, Dakao ward, District 1

- Guide and schedule for customers. - Take care of members and prepare equipment for customers - Prepare the locker and shower room for the guest after workout time. - Support customers if they have any questions about the service. - Record guest comments or complaints referring customers to managers as necessary. - Review accounts and charges with guests during the checkout process. - Have to verify guest’s credit and establish how to guest will pay for the accommodation.

Barista tại KAFKA PÂTISSERIE & CAFÉ

5/2018 → 11/2019 (1 năm 6 tháng)

204 Nguyen Dinh Chieu Street, district 3

- Set up service station, bring the food and drink to table. - Take food and drink orders from customers accurately. - Enter order into POS for transmittal to kitchen staff. - Engage with customers & take care of them. - Knowledge of menu, up sale & recommend the best seller food and drink. - Mixing, garnishing and serving drink

Cong Ha - Bar Captain

Cafe marcel

hathucong@gmail.com - 098 1174411

Daisy Trinh - Restaurant Manager

Cafe Marcel

tnpthao97@gmail.com - 078 8664455