Good day to you and thank you so much for an opportunity to become a part of your team. My name is Maandy and I am currently a 4th year student at the Saigon International University, majoring in Business Administration. For the past 6 months and more, my daily job has been communicating between properties and customers to assist with any inquiries with reservations and in finding solutions to resolve customer’s complaints. I believe that with my experience and quick adaptation to new environment will be a strong aspect for me to better handle direct situations with guests and find a resolution that is satisfactory for both the hotel and out customers. I hope that I could have a chance to have your consideration of having on your team.