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Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
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Liên hệ thành công | 0 | Chưa có |
Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
30 - 40 triệu
HCMC
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Assumption University of Thailand
Quản trị nhà hàng, khách sạn - Đại học
2008 → 2013
Kĩ năng
Customer experience management, HR management, F&B management, marketing planning, finance, event & entertainment operation. |
Kinh nghiệm làm việc
F&B manager tại Bakes Thao Dien
1/2023 → 4/2023 (3 tháng)
D2, Hcm city
Setup & planning: Bakery, pastry & retails super market on ground floor. ▪ Setup & planning: Bistro & lounge on 1st floor. ▪ Pre-open planning operation for both outlets. ▪ Create SOP for the lab concept operation department. ▪ Build, advise & supervise the training system for front line staffs. ▪ Create the personal development plan for FOH staffs. ▪ Setup KPI system for FOH staffs to increase quality of hospitality service. ▪ Reset up & advise the recruitment plan & strategy. ▪ Recruitment & build up a professional FOH team. ▪ Setup an inventory system. ▪ Support and advise to BOD for business planning. ▪ Responsibility for government relationship.
General manager tại Mangkorn Thai cuisine & bar
11/2021 → 12/2022 (1 năm )
Ngo Van Nam, D1, Hcm city
Setup and supervise the 120 seats venue construction. ▪ Pre-open planning operation for restaurant and bar. ▪ Human resources management (recruitment, training) ▪ Concept & Products development ( bar & restaurant). ▪ Responsibility in KPI of business plan. ▪ Operation management. ( services, bar & kitchen) ▪ Property and material management system. ▪ Deal an agreement with 3rd party suppliers ( sponsor, materials, F&B ingredient, construction, etc.) ▪ Duty on Thai cuisine business chain development. ▪ Responsibility on research and development for all Thai fusion cuisine projects of the corporation.
Operation Manager tại Lela Saigon Restaurant & Bar
11/2018 → 5/2021 (2 năm 5 tháng)
Lelai, D1, Hcm city
Setup and supervise the 400 seats venue construction. ▪ Pre-opening planning operation & MKT system for restaurant and bar. ▪ Concept & Products development ( bar & restaurant) ▪ Financial management system ( P&L, purchasing, costing, pricing). ▪ Deal an agreement with 3rd party suppliers ( sponsor, materials, F&B ingredient, construction, etc.) ▪ Human resources management (recruitment, training, C&B). ▪ Sales and marketing management (sales-event planning, social media, customer behavior, customer target, graphic designer, photographer). ▪ Entertainment management ( events, live band & special concert ). ▪ Operation management. ( services, bar & kitchen) ▪ Property and material management system. ▪ Maintaining and construction management. ▪ Government relationship and solution right.
Restaurant manager tại Hoi An garden restaurant
1/2018 → 11/2018 (10 tháng)
D3, HCM city
▪ Operation responsibility for 200 seats restaurant. ▪ Departmental communication meetings and briefings ensuring that they are effectively scheduled and managed ▪ Supports the Training function by developing and guiding Department Trainers ▪ Ensures & provide exceptional guest service at all times. ▪ Handles all guest and internal customer complaints ▪ Quarterly reviews food& beverage lists in particular. ▪ Maximizes employee productivity. ▪ Assists in the preparation, and update of the Annual Marketing Plan. ▪ Check guest satisfaction on a daily basis and ensure all reasonable guest comments are addressed in a timely manner ▪ Tastes and monitors the food & beverage products served throughout the operation, provides feedback where appropriate. ▪ Assists in the recruitment and selection of all F&B employees
Supervisor tại Park Hyatt Saigon hotel
12/2013 → 1/2018 (4 năm 1 tháng)
2 Lam Son square, D1
Incorporate with Event sales planning to create an event (Government, corporate, special occasion). ▪ Incorporate with kitchen’s Chef to ensure a highest guest expectation in food service.( FSMS , Hygiene, f&b pairing, and O.E preparation). •Manage and run the event based on banquet order system. ▪ Ensure high standard of setup and service operation. ▪ Leader Responsible for a service team of 50 subordinators. ▪ Manage the bartender team. ▪ Wine sommelier of wine’s event in outlets. ▪ Departmental trainer of F&B department. ▪ Maximize staff’s performance effectiveness.