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N/A
Trợ lý, thư ký
12 - 20 triệu
HCMC
N/A
N/A
Ẩm thực
Nhà hàng/ Bar/ Pub
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
English | |
Office | |
Ledership |
Kinh nghiệm làm việc
CAPTAIN BUTLER, ACTING SUPERVISOR. tại LA CASA DEL HABANO
4/2022 → / (3 năm 3 tháng)
HCM
- Check and clean the assignment (tables and chairs, setup tools, equipment...) - Receive information from Hostess welcoming guests and directing guests to the table. - Introduce dishes, advise on wine and cigars to customers. Receive orders from customers in a fun and professional way, giving customers a feeling of friendliness and fun. - Resolve customer problems and complaints within the allowed capacity. - Make payment and support to invoicing according to customer's request. - Implement and comply with the requirements of superiors. - Cleaning, closing shift and checking bill at the end of shift. - Handing over the work to the next shift. - Make a report at the end of a working shift (number of guests, problems,..) - Perform the operations to close the shift and check the bill. - Make checklist about new employee training tasks. - Incharge 4 VIP rooms of the Restaurant ( Equipment, customer,..) - Support staff and Manager to complete assignmend tasks. - Make daily end of shift revenue reports.
ACTING RESTAURANT MANAGER tại CHEF'S DALAT
4/2023 → Hiện tại
Da Lat
- Responsible for restaurant operation. - Training for employees on knowledge of wine, spirits, service,... - Responsible for handling and providing solutions for customer complaints. - Responsible for checking and approving all kinds of goods. - Make daily sales report and at the end of the month. - Come up with ideas on important dates or important restaurant occasions. - Responsible for controlling the cost of goods of the Bar and Service department. - Answer customer queries about restaurant and dish information. - Responsible for checking invoices and issuing invoices to customers. - Responsible for the harmony between departments in the restaurant.