Admissions Officer (Promoter) tại Can Tho FPT Highschool

8/2023 → 12/2024 (1 năm 3 tháng)

Can Tho City

- Implement the Enrollment Plan for the new season. Contact partners to sign transportation contracts to ensure time and means of transportation according to the plan. - Contact the Board of Directors of secondary schools to request an Enrollment consultation schedule for students. - Arrange personnel to participate and handle situations that arise during school time. - Organize medium and large-scale activities and events to enhance the image of the School as well as increase the experience in activities for parents and students. - Perform data management of parents and students.

Human Resources Staff (CSR) tại Tri-Viet International Co., Ltd

12/2021 → 7/2023 (1 năm 7 tháng)

Can Tho City

- Perform office administrative tasks related to recruitment, contracts, timekeeping, etc. - Receive Auditor delegations from the client side to check the processes and regulations set forth by the partner. - Prepare weekly reports and send them to the Head of Department. - Write notices and support employees in answering questions about the company's policies. - Check and correct the working style of employees. - Organize activities and programs for employees in the company.

Front Office Supervisor tại Victoria Can Tho Resort

5/2019 → 6/2021 (2 năm 1 tháng)

Can Tho City

- Receive information from customers and employees. - Prepare weekly reports and arrange work schedules for employees to send to the Front Office Manager. - Evaluate employees, and train and develop new employees. - Support the F.O. team on check-in and check-out. - Support customers during their stay. - Resolve problems arising during the shift, and customer issues. - Prepare and welcome delegations of Ambassadors/Consulates of other countries. Guide and complete check-in procedures according to the correct process. - Sell rooms to individual guests. Advise on tours for guests. - Other tasks assigned.

Guest Service Agent tại Thanh Le Company Limited - The Mira Hotel

9/2017 → 4/2019 (1 năm 7 tháng)

Thu Dau Mot City, Binh Duong

- Carry out check-in and check-out procedures. - Run revenue audits and prepare reports. - Support customers during their stay. - Receive customer shuttle bookings to the company and airport transfers. - Sell rooms and tour services. - Resolve customer issues. - Other tasks assigned.

The Operator tại Thanh Buoi Company Limited

8/2016 → 8/2017 (1 năm )

Da Lat City, Lam Dong

- Answer customer phone calls to book bus seats, answer questions about freight forwarding services, and book tours. - Resolve customer issues before, during, and after using the Thanh Buoi bus service. - Support customers when the bus arrives at the stop, assign routes, and coordinate shuttle buses. - Handle other arising cases.

Lý Thị Thanh Nhã - Head of Human Resources Department

Tri-Viet International Co., Ltd

hrsv@tri-viet.com.vn

Sk Shabir Ali - Executive Assistant Manager

Victoria Can Tho Resort

EAM.cantho@victoriahotels.asia