2012: Bachelor of Business Management, University Picardie Jules Verne, Amiens, France. French Degree DELF B1

30/9/2015 until now: Customer Service/ Front Office Manager in Maison D’Hanoi Boutique Hotel, 35-37 Mã Mây street, HN. 29/04/2014 – 30/6/2015: Barista – Sales and Customer Supervisor in Company “Starbucks Coffee France’’ in Paris. Maintain the loyalty of clients, increase the turnover each month. Observe and train the new barista, discover their new ability to have them improve. Inspire the team to love the company and really passionate with their company. Earn myself “barista of trimester’’ after 9 months of working for the company. 20/03/2013 – 1/10/2013: Sale assistant Online “EBESTPRO’’ in Compiegne, France. Fix the price of products based on the quantity in the warehouse. Negotiate with the supplier in term of price, deadline of delivery, etc. Marketing and negotiate with Amazon, eBay to have in ideal price in their website. 2010 – 2012: Sale assistant in “Kenly Silk” 108 Hang Gai Street, Hanoi. Tutor in English and French for student of age 12-16. Receptionist in “Ngon Restaurant” at 18 Phan Boi Chau Street, Hanoi.