Senior Housekeeping Supervisor tại Khách sạn JW Marriott Phú Quốc Emerald Bay

10/2016 → 1/2021 (4 năm 3 tháng)

Phú Quốc

- Pre Opening - Supervising housekeeping activity - Ensuring guest satisfaction and solving complaints - Ensuring Occupied Dirty Room, Vacant Dirty Room always follow up to the Standard - Ensuring Turn down Service always follow up to the Standard - Ensuring Pantry, Corridor, Entrance...always neat and clean - Folding Art Towel according to Guest's request - Folding Art Towel for Honey Moon, Happy Birthday,...before guest comes - Inspecting guest room to ensure quality standards - Following all Local Standard Operating Procedure in the department - Training and briefing to Room Attendants - Training for the new Associates - Reporting and handling to assistant manager or manager - Reporting defect to Eng Department and follow up - Assign the worksheet to Room Attendants and check worksheet daily - Planning for Cleaning Focus guest room weekly and monthly - Supporting for Public Area when needs

Housekeeping Supervisor tại Regent Residences Phú Quốc

1/2021 → 8/2022 (1 năm 7 tháng)

Phú Quốc

- Pre-Opening - Supervising housekeeping activity - Report all defect to Eng Department and follow up to handover - Schedule Training Plan - Training and briefing to Room Attendant - Storage management - Set up Villa and rooms - Schedule Deep cleaning, Cleaning Focus and projects

Assistant Housekeeping Manager tại PREMIER VILLAGE PHÚ QUỐC

8/2022 → 6/2023 (10 tháng)

Phú Quốc

- Public Area - Landscape Area - Laundry & Uniform - Villa Area - Planning for Training Villa Attendant. - Planning for Training Public Area Attendant. - Inventory Store. - Set up Store. - Planning for Deep cleaning. - Ensure guest satisfaction and solving complaints. - Ensure Occupied Dirty Room, Vacant Dirty Room always follow up to the Standard. - Follow all Local Standard Operating Procedure in the department. - Report and handling to Housekeeping Manager & Director of Housekeeping

Assistant Housekeeping Manager tại The Grand Ho Tram

6/2023 → 4/2024 (10 tháng)

Bà Rịa - Vũng Tàu

- Pre Opening - Ensure manning of Housekeeping. - Schedule Training Plan for Housekeeping staffs. Ensure all Housekeeping staffs have a complete understanding and follow up rules and regulations. - Schedule Cleaning Focus Plan, Project Plan - Ensure conpsumtion of guest supplies is under control - Ensure daily cleanliness and quality standard of guest room, corridor, store, pantries,… - Ensure guest satisfaction and solving complaints. - Ensure Occupied Dirty Room, Vacant Dirty Room always follow up to the Standard. - Follow all Local Standard Operating Procedure in the department. - Report inventory to Housekeeping Manager. - Report and handling to Housekeeping Manager.

Supervisor of the Month

11/2019

Supervisor of the Month - JW Marriott Phú Quốc

Supervisor of the Year

12/2018

Supervisor of the Year - JW Marriott Phú Quốc

Supervisor of the Month

5/2018

Supervisor of the Month - JW Marriott Phú Quốc

HOANG VAN CANH - EXECUTIVE HOUSEKEEPER

MANAGERCHARMANT SUITES CẦN THƠ

111@gmail.com - 0866819816

NGUYỄN THỊ THU - HOUSEKEEPING MANAGER

REGENT PHÚ QUỐC

222@gmail.com - 0972104051

ĐOÀN VI HIỀN - DICRECTOR OF HOUSEKEEPING

PREMIER VILLAGE PHÚ QUỐC

111@gmail.com - 0779125771