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Lê Nguyễn Tường Huy

Lê Nguyễn Tường Huy

Hồ sơ 5 sao bạc 82 Lượt xem hồ sơ

Nam, 10/06/1997, 27 tuổi

299 Liên Phường, Phường Phú Hữu, Quận 9, Thành phố Hồ Chí Minh

Cập nhật: 17/06/2024

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Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Giám sát
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
5 sao

Giới thiệu bản thân

- 8 years working experience in many different types of restaurant - Highly motivated individual with strong leadership and management skills - Ability to interface effectively with all levels of management and functional disciplinesHave experience in staff roster, cost control, checking quality of food and drinks - Communicate effectively, clearly between kitchen team and service team - Good at handling and solving customer’s problems - Discipline and consistency - Always show empathy in the workplace

Trình độ học vấn chuyên môn

Đại học Hoa Sen

Quản trị Khách Sạn - Đại học

2015 → 2019

Hoa Sen University Event team - The organizers of Lý Show ( September 2019 – December 2019) - The organizers of GenX (2018) • Startup Competition

Kĩ năng

Tổ chức công việc
Training and Development
Lắng nghe và xử lý tình huống
Giải quyết phàn nàn

Kinh nghiệm làm việc

Internship tại Hyatt Regency Tamaya Resort and Spa

4/2020 → 3/2021 (10 tháng)

New Mexico

Assistant F&B Manager tại Bach suites Saigon

5/2022 → 9/2022 (4 tháng)

Hồ Chí Minh

• Perform daily walk through to ensure cleanliness and properly working equipment • Managed a process re-engineering project to improve and consolidate end-to-end service processes • Restructured communication flow among 8 departments • Constantly develop and improve all aspects of service in waiter/ waitress, cook and meeting areas • Cost and wastage control • Manage the Food and Beverage departments within established departmental budgets • Work with all involved operating vendors/ departments to ensure smooth service delivery • Establish, implement, and follow all emergency procedures • Responsible for storing and inventory of all suppliers necessary to perform daily operations • Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity • Assist HRM with hiring and scheduling of the staff

Supervisor tại La Casa del Habano

3/2023 → 9/2023 (6 tháng)

Hồ Chí Minh

• Focus attention on improving productivity levels and the need to prudently manage utility/ payroll costs • Provide exceptional services to guests at all time to maintain positive interactions with good working relationships • Assist the Manager to achieve the monthly and annual outlet’s revenue • Assist in the inventory management and ongoing maintenance of operating equipment and other assets • Handle all guest complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily • Work with other departments to take corrective actions where necessary, providing creative suggestions, ideas and quality controls • Monitor service, food and beverage standards in the outlet • Ensure that the outlet is kept clean and organized, both at the front and back of house • Assist in the recruitment, oversee the punctuality and appearance of outlet associates • Attend training sessions and meetings as and when required • Carry out any other reasonable duties and responsibilities as assigned

Supervisor tại Social Complex Tôn Thất Thiệp

10/2023 → Hiện tại

Hồ Chí Minh

• Ensure both FOH and BOH teams have clear understanding of their duties, responsibilities and key performance expectations • Ensure the culture of excellence, teamwork and continous improvement is always fostered and visible • Ensure the best practices are followed and safeguarded by providing regular on site • Existing processes are challenged are reviewed, innovation is encouraged, and open communication lines are maintained to ensure additional value can be created • Cost control measurements are developed and implemented without compromising on quality • Periodic sales reports and reviews are produced and reviewed. Recommendations and action plans are formulated

Mong muốn về công việc

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