Customer Communication Intern tại REX EDUCATION STUDY ABROAD CONSULTING COMPANY

2/2022 → 3/2022 ()

Ho Chi Minh City

- Responded to student and parent inquiries across Facebook, Instagram, and YouTube. - Drafted posts and designed visual content for effective client engagement. - Supported team coordination, scheduling, and client service documentation.

Customer Support & Content Assistant (Marketing Intern) tại Paper color CO., LTD

3/2023 → 7/2023 (4 tháng)

Ho Chi Minh City

- Managed customer messages and online inquiries across platforms. - Coordinated orders and ensured timely delivery, providing attentive client support. - Created content and visuals to enhance brand communication with customers.- Managed customer messages and online inquiries across platforms. - Coordinated orders and ensured timely delivery, providing attentive client support. - Created content and visuals to enhance brand communication with customers.

Social Media Coordinator tại Sailing Club Phu Quoc

8/2024 → 12/2024 (3 tháng)

Phu Quoc

- Took charge of customer communication, managing booking requests, reservations, and special guest needs. - Handled guest seating arrangements, ensuring comfort and smooth dining flow. - Managed VIP & athlete guest service during IRONMAN 70.3, coordinating schedules and ensuring hospitality standards. - Promoted new drinks/menus and collaborated with F&B teams to improve guest experience.

Marcom Exxecutive tại Sailing Club Signature Resort Phu Quoc

1/2025 → 3/2025 (1 tháng)

Phu Quoc

- Welcomed and supported KOLs & VIP guests, ensuring smooth schedules and high satisfaction. - Recommended dining spots and new menu highlights to enhance guest experience. - Handled communication with external partners and event guests. - Created menus, posters, and guest information documents for events.

Giáo Viên Tiếng Anh tại Trung tâm phúc trí

12/2022 → 8/2024 (1 năm 8 tháng)

Việt Nam

- Taught English to children and young learners (5-16 years old), focusing on communication and interactive activities. - Frequently communicated with parents, addressing their questions and concerns with professionalism. - Built trust and rapport with students and families, creating a friendly and supportive learning atmosphere. - Known for being approachable and engaging; children enjoyed classes and felt motivated to participate. - Strengthened communication, empathy, and problem-solving skills - highly transferable to guest service and front desk roles.

Trí Đức Rung Chuông Vàng Tiếng Anh

9/2017

Giải Khuyến Khích

Trí Đức Hùng biện Tiếng Anh

4/2017

Giải 3

Tri Duc's Got Talent

11/2017

Nhảy hiện đại - Giải 3